Job
- Level
- Experienced
- Location
- Osnabrück
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this position, you will manage the connection and technical support of photovoltaic systems and commercial storage units for the direct marketing of renewable energies by configuring and verifying routers and network settings.
Your role in the team
- In our technical support, you will be responsible for integrating photovoltaic systems and commercial storage solutions into direct marketing.
- You assist with remote setup and commissioning, coordinating closely with internal teams on technical issues.
- You set up the direct marketing for photovoltaic systems and commercial storage remotely and oversee the technical commissioning.
- In addition, you configure and check routers, network settings, and remote access.
- When connecting the systems, you support the communication between the involved technical systems.
- You assist customers and partners with technical questions via phone and remote access.
- You coordinate with internal teams for inquiries and create and maintain instructions as well as technical documentation.
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Our expectations of you
Qualifications
- You are well-versed in network technology, especially with router settings, IP configurations, and remote access.
- You quickly understand technical contexts and enjoy finding solutions that work in practice.
- You work independently, in a structured manner, and with a solution-oriented approach.
- When interacting with clients and partners, you present yourself in a friendly and confident manner and explain technical matters understandably.
- You are interested in renewable energy, ideally in photovoltaics, storage systems, or other energy technology applications.
Experience
- Initial experience in technical support is an advantage but not a prerequisite.
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What we offer
- You can expect targeted and intensive onboarding.
- We offer flexible working hours in full-time or part-time and the possibility to work partly from home.
- You take on responsible tasks with a high degree of independence and can actively contribute to an important future-oriented topic.
- This is complemented by a long-term perspective within a growing company.
- You work in a small, motivated team with flat hierarchies, open communication, and short decision-making paths.
- We foster a culture of informal address and straightforward collaboration.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
PlexLog GmbH
PlexLog GmbH, based in Osnabrück, is a rapidly growing system provider offering smart technologies for monitoring and controlling renewable energy systems. The company supplies B2B customers in Germany and Europe with products such as energy managers and an independent monitoring portal that supports remote access and direct marketing.
Description
- Company Type
- Startup
- Industry
- Power Sector, Economy
Technical support staff for direct marketing of renewable energies
- Location
- Osnabrück
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
