Logo boerse.de Group AG

IT Service Manager

Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    35.000 to 50.000€ Gross/Year
  • Location
    Oberwöhr
  • Working Model
    Onsite
  • Job Summary

    In this role, you are the first point of contact for IT inquiries in First Level Support, analyze hardware and software issues in Second Level, and manage installation and maintenance of end devices.

    Job Technologies

    Your role in the team

    • First level support as the initial point of contact for all IT questions from employees - friendly, competent, and directly on-site.
    • In second-level support, analysis and resolution of hardware and software issues as well as network disruptions.
    • Installation, configuration, and regular maintenance of end devices such as PCs, notebooks, mobile devices, and printers to ensure an up-to-date technical standard.
    • Management of user accounts and access rights, as well as responsibility for license management.
    • Conducting IT onboarding for new employees and ensuring a smooth start.
    • Execution of IT offboardings, including access revocation and device return.
    • Support for IT projects as well as the implementation of new technologies, e.g., rollouts, upgrades, or optimizations.
    • Ideally interested in IT security topics with the perspective of taking on the role of Information Security Officer.

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    Our expectations of you

    Education

    • Completed training in the IT field (e.g., IT specialist for system integration) or a comparable qualification.

    Qualifications

    • Good knowledge of network administration and IT security.
    • Friendly, patient, and service-oriented personality with a strong team spirit.
    • Independent, structured, and solution-oriented way of working.
    • High adaptability in a dynamic environment and a strong hands-on mentality.
    • Very good spoken and written German skills.

    Experience

    • Several years of experience in IT support (First/Second Level) and system administration, ideally in a dynamic environment.
    • Experience with Windows operating systems, MS Office, and networks (TCP/IP, DNS, DHCP).

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    What we offer

    • Attractive compensation & 13th salary: Performance deserves recognition - with a fair salary and an additional 13th month salary.
    • Company pension scheme (BAV): Secure your future - we actively support you in your retirement planning.
    • Travel allowance: We support you with your commute - financially and hassle-free.
    • Corporate Benefits: Enjoy exclusive discounts - shop with numerous well-known brands and providers.
    • JobRad: Stay mobile and sustainable - with your preferred bike at attractive conditions.
    • Further Education Support: Continuously develop yourself - we promote and subsidize your further education.
    • 30 days of vacation & loyalty bonus day: Enjoy 30 vacation days per year - and benefit every five years from an additional vacation day after five years of service.
    • Flexible working hours & flextime: Design your working hours flexibly - with our flextime.
    • Egym Wellpass - Fitness and health offers nationwide in Germany: Stay fit and healthy - with a variety of sports and health programs.
    • Massage Chairs: Recharge Your Energy - Our massage chairs provide relaxation in the workday.
    • Free drinks & fresh fruit: Enjoy coffee, tea, a variety of beverages and snacks, as well as daily fresh fruit – for new energy in your workday.
    • Regular team events & company celebrations: Experience genuine team spirit - through joint events and celebrations that connect and inspire.
    • Flat hierarchies & short decision-making paths: Get involved - Discover our many development opportunities in an owner-managed FinTech.
    • Exceptional employee lounges with kicker & billiard table: exchange ideas and unwind - our lounges provide space for relaxed breaks.
    • Exclusive barbecue evenings with our owner: Look forward to exclusive barbecue evenings and after-work beers with Thomas Müller and Prof. Dr. Hubert Dichtl.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    Food & Drink

    Job Locations

    • Location Oberwöhr

      Bayern

      Germany

    This is your employer

    boerse.de Group AG

    boerse.de Group AG

    The boerse.de Group AG, based in Rosenheim, is an independent corporate group that has been providing stock market information, recommendations, and investment solutions since 1987. With the financial portal boerse.de, which attracts over a million users monthly and has been awarded the title of "Germany's best investor portal," the group offers a variety of services ranging from stock market news to fund management and asset management, supporting investors in wealth building.

    Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Banking, Finance, Insurance
  • Logo boerse.de Group AG

    IT Service Manager

    Salary
    35.000 to 50.000€ Gross/Year
    Location
    Oberwöhr
    Working Model
    Onsite
    Diversity
    Open for all genders

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