Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 43.000 to 54.000€ Gross/Year
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the primary contact for IT issues, assist in the introduction of new technologies, and handle incidents and service requests. You also analyze and resolve hardware, software, and network problems.
Job Technologies
Your role in the team
- You are the point of contact for our employees at all locations and our operational yards for all IT-related topics.
- You assist with the implementation of new IT technology, as part of project work or supporting rollouts.
- You are responsible for handling disturbances, change requests, or service inquiries via email, ticket, and phone, as well as in person on-site.
- You oversee the onboarding and offboarding of employees.
- You are responsible for the administration and further development of the Microsoft 365 environment.
- You analyze and troubleshoot hardware, software, and network issues.
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Our expectations of you
Education
- You have completed a degree in (Business) Informatics or possess a training as an IT specialist for system integration or an equivalent qualification.
Qualifications
- Ideally, you have already been able to apply your knowledge in practice as a system administrator or helpdesk agent.
- You are confident in the Microsoft environment.
- You have very good language skills in German, but you also handle English inquiries with good language skills.
- Your profile is complemented by your independent working style, strong communication skills, and a pronounced customer service mindset.
Experience
- Ideally, you have experience and knowledge in handling Mobile Device Management such as Microsoft Intune.
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What we offer
- 30 days of vacation for your time off, adventure, or simply doing nothing.
- We have a genuine 'you' culture, short communication channels, and a dynamic team that sticks together and brings new ideas to life.
- Individual training sessions that advance you personally and professionally.
- Commuting to the office or to sports using public transport? We subsidize the Deutschlandticket/Proficard and an Urban Sports membership.
- We value your ability to work well. Therefore, we rely on a balanced mix of on-site presence in the office and home office.
- Modern amenities, plenty of drinks from coffee, juice to after-work beer, and fresh fruit for a vitamin boost.
- Attractive location directly on the Binnenalster with excellent public transport connections and discounts on MOIA rides.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
MOIA GmbH
MOIA GmbH is a subsidiary of the Volkswagen Group with offices in Berlin and Hamburg. It offers environmentally friendly ridepooling services and works on innovative solutions for autonomous mobility. The international team focuses on AI, software, hardware, and embedded systems for urban transportation systems.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
IT Operations Manager
- Salary
- 43.000 to 54.000€ Gross/Year
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
