Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
Job Summary
In this role you plan and execute rollouts and module/process enhancements of the EasyTec platform, maintain servers, databases and backups, optimize system environments and provide 1st/2nd-level support to users.
Job Technologies
Your role in the team
- Planning, control, and implementation of rollouts, module, and process expansions of the EasyTec software platform.
- Ensuring stable and secure operation, including server, database, and user management.
- Further development and optimization of the system environment in close coordination with the specialist departments (building technology, electrical engineering, and branch service).
- Analysis and implementation of requirements for user-oriented customization of the EasyTec platform.
- Error analysis and troubleshooting in ongoing operations as well as support for 1st- and 2nd-level support.
- Performing backups, system updates, testing, and documentation.
- Interface between IT, internal users, and external service providers.
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Our expectations of you
Education
- You have completed training as an IT specialist (m/f/d) for system integration, hold a degree in computer science or a comparable qualification, and ideally have several years of professional experience.
Qualifications
- You have good knowledge of database management, backup, and server technologies.
- You have an understanding of processes in technical service companies.
- Proactivity, result orientation, and the ability to optimize processes are among your key qualities.
Experience
- You have practical experience with software solutions, ERP/handicraft software, ideally with EasyTec or comparable ERP/service management systems.
- You have experience with mobile clients (iOS/Android), CTI integration, as well as barcode or warehouse management systems; these are advantageous.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
b.i.g. gruppe
Beraten, planen, betreiben: big ist erfahrener und kompetenter Dienstleistungspartner rund um das Gebäude. Als big. family of services bieten wir intelligente und vernetzte Servicelösungen - ein ganzes Gebäudeleben lang. Das bedeutet: In jeder einzelnen Dienstleistung steckt das gesamte Wissen der big. bechtold-gruppe. Unsere Kunden nutzen das Know-how aus unseren Leistungsbereichen engineering, facility und security services immer automatisch mit.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services