Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for monitoring and maintaining the server infrastructure, configuring Linux servers, handling IT requests, and performing on-site troubleshooting.
Job Technologies
Your role in the team
- We are looking for a dedicated IT Support Engineer to strengthen our team in data center operations in Munich.
- In this role, you will take full responsibility for our on-site infrastructure - from monitoring power supply and cooling to configuring Linux servers (Debian, Ubuntu, AlmaLinux).
- If you love working directly with server hardware and thrive in a high-availability environment, this is the perfect place to expand your technical expertise.
- 1st & 2nd Level Support: Receipt, qualification, and processing of IT incidents and service requests via ticket system, phone, or front desk.
- Troubleshooting & Support: Diagnosis and resolution of hardware issues (servers/network devices) and software problems (Linux).
- Infrastructure Monitoring: You are responsible for monitoring the server and network infrastructure (including power supply, air conditioning, and security systems).
- Installation & Configuration: You are responsible for setting up network components and Linux servers.
- Maintenance & Migration: Performing maintenance work as well as hardware and software migrations.
- Asset Management: Maintaining an accurate inventory.
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Our expectations of you
Qualifications
- You enjoy working on-site, directly with the server infrastructure.
- Flexibility: Willingness to work in shifts.
- Soft skills: Strong service orientation, patience when dealing with users, a collaborative and team-oriented mindset, physical resilience for hardware setups, as well as a structured and independent work approach.
- Extensive knowledge of Linux environments (CentOS, AlmaLinux, Debian, Ubuntu).
- Good language skills in German and English (at least B2 level).
Experience
- Experience in dealing with corporate clients (B2B).
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What we offer
- Hybrid work model with the possibility of remote work.
- Complimentary drinks and fruit.
- Various employee discounts for activities and (InterNetX) products.
- Various employee events (e.g., Meet & Eat, company parties).
- Numerous training and development opportunities.
- Modern office equipment or furnishings.
- Focus on sustainability through job ticket and Jobrad.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
InterNetX GmbH
InterNetX GmbH, a subsidiary of United Internet AG, markets Internet services as a technical and strategic partner for globally operating companies. The provider offers services such as domains, servers and software. With more than 3.8 million managed domains and over 3,000 servers, InterNetX is one of the leading providers for resellers and professional users.
Description
- Founding year
- 1998
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Service Technician - 24/7
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
