Logo Fercon

Second Level Support

New

Job

  • Level
    Experienced
  • Location
    Berlin
  • Working Model
    Onsite
  • Job Field
    IT, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will manage IT infrastructure, troubleshoot issues, maintain systems, handle user management, and document technical processes. Additionally, you will install hardware and software and participate in IT projects.

Your role in the team

  • Support and operation of the existing IT infrastructure.
  • On-site support: troubleshooting, consulting & maintenance.
  • Support in IT operations including user management.
  • Technical documentation (e.g., inventory management).
  • Installation and configuration of hardware and software.
  • Execution of rollouts & IT relocations.
  • Participation in new IT projects in public institutions.

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Our expectations of you

Education

  • Completed vocational training in the IT sector.

Qualifications

  • Career changers welcome!
  • Independent & structured working style.
  • Technical expertise in networks, clients & servers.
  • Knowledge in switch management & IP infrastructure.
  • Excellent spoken and written German skills.

Experience

  • Experience in on-site support & IT operations.

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Job Locations

  • Location Berlin

    Germany

About Your Employer

Fercon

Fercon

Fercon Deutschland UG (limited liability) based in Berlin is a renowned company specializing in IT services and IT consulting. It provides support to both businesses and public institutions with qualified IT professionals and offers comprehensive consulting on digitalization and artificial intelligence. Additionally, its service portfolio includes onsite support and rollouts.

Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Internet, IT, Telecommunication
Logo Fercon

Second Level Support

Location
Berlin
Working Model
Onsite
Diversity
Open for all genders

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