Job
- Level
- Senior
- Job Field
- IT, Network, Security
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will take charge of the IT infrastructure, develop operational processes, administer Microsoft 365 environments, and ensure security and support workflows in everyday operations.
Job Technologies
Your role in the team
- You will assume the central responsibility for the development and operation of the IT core infrastructure of the future NUM GmbH.
- You develop and implement operational processes, security standards, role models, documentation, and support workflows, and subsequently transition the systems into reliable regular operation.
- The position combines conceptual development work with ongoing operational system and service responsibility.
- You personally implement essential tasks hands-on, selectively involve external specialists, and retain technical responsibility within the organization.
- Setup and administration of the Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams, SharePoint, and OneDrive, as well as MFA, Conditional Access, roles, groups, licenses, and separate administration accounts.
- Operation of Windows 11 devices via Autopilot and Intune, including configuration, software deployment, compliance, BitLocker, updates, endpoint protection, remote support, inventory management, as well as warranty and exchange processes.
- Responsibility for the technical User Lifecycle from onboarding to offboarding, as well as the establishment and operation of a ticket-based IT support system and maintenance of comprehensive operational, asset, license, and configuration documentation.
- Setup and operation of the network environment with firewall, dual-WAN, VPN, VLAN, managed PoE switches, WLAN, access points, 802.1X, WPA3-Enterprise, guest and AV/IoT networks, monitoring, logging, and secured configurations.
- Management of conference and media technology, especially Teams Rooms or BYOD, room accounts and licenses, displays, camera, microphone, and audio systems, firmware maintenance, troubleshooting, and operational documentation.
- Administration of Linux, cloud, and hosting systems, domains, DNS, certificates, and web services, including Plesk or comparable platforms if necessary, Docker/Compose, transition email, as well as ticket and knowledge management systems.
- Implementation of IT security and disaster recovery: least privilege, privileged account protection, backup and recovery, vulnerability and patch management, logging, incident handling, data protection, and audit support.
- Technical management of external providers as well as collaboration with executive management, Finance, Data Protection, Legal, Procurement/Tendering, HR, and specialist departments in procurement, migrations, acceptances, licensing, and security decisions.
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Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, or a comparable field of study, or relevant vocational training with demonstrably equivalent long-term professional experience.
Qualifications
- Excellent practical knowledge of modern Microsoft 365 and cloud environments, particularly Entra ID, Intune, Exchange Online, Teams, and Endpoint Security, as well as in identity, permissions, and license management.
- Good knowledge of IT security, backup and recovery, incident management, vulnerability and patch management, least privilege, data protection, and technical documentation.
- Very structured, autonomous, and solution-oriented working style, high reliability in handling privileged access and sensitive data, as well as very good German and good English skills.
Experience
- Several years of professional experience in broad IT administration or IT operations with direct responsibility for productive systems and user environments; not solely coordinating or conceptual activities.
- Extensive experience in operating and managing modern IT infrastructures, particularly Windows clients and device management, network and security infrastructure (firewall, switching, VLAN, VPN, WLAN), as well as monitoring, update, and patch management.
- Experience in building, migrating, and developing IT environments, including identities, email, end-user devices, and networks, as well as planning and executing tests, migrations, cutover, and rollback scenarios.
- Strong service orientation and experience in direct IT support; structured analysis, clear communication, prioritization, and controlled escalation of technical issues.
- Experience in managing IT service providers and suppliers as well as in procurement, performance testing, acceptance, warranty/RMA processes, and license renewals.
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What we offer
- A responsible technical role in development and operations with a high degree of creative freedom and direct influence on the IT of the future NUM GmbH.
- The ability to build a complete IT environment for a newly established organization, transition it into regular operations, and shape it sustainably.
- A versatile range of tasks spanning Microsoft Cloud, Endpoint Management, Networking, IT Security, Server and Hosting Operations, Conference Technology, Support, and Service Provider Management.
- Participation in a special transformation process: the transition of the NUM headquarters into an independent, institutionally funded organizational structure.
- A meaningful work environment in the context of university medicine, research, and public funding, as well as collaboration with dedicated colleagues, leaders, and external partners.
- Option for mobile working; the employment contract is tied to the Berlin location.
- Remuneration according to TVöD VKA-K, taking into account the job evaluation and personal prerequisites.
- The working hours are available on a full-time basis with 38.5 hours per week.
- The position is limited until June 30, 2030, as it is tied to the project duration.
- 30 days of vacation are standard with us.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Charité - Universitätsmedizin Berlin
As one of the largest university hospitals in Europe with a significant history, Charité - Universitätsmedizin Berlin plays a leading role in research, teaching, and patient care. Its certification in the medical, clinical, and management fields also recognizes it as a modern organization.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Senior IT Administrator IT Operations & Infrastructure
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
