Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rostock
- Working Model
- Onsite
Job Summary
In this role, you handle 1st Level support requests, assist users with IT inquiries, and help administer a client and server network environment, as well as document IT solutions.
Job Technologies
Your role in the team
- Independent receipt and processing of support and service requests via our ticket system.
- Support of our inventory management system.
- Support users with IT-related inquiries.
- Support of the administration of a client and server network environment.
- Development, evaluation, and documentation of IT solutions.
- Participation in the procurement of IT components.
- Supporting IT departments in troubleshooting and training colleagues regarding new processes and problem-solving.
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Our expectations of you
Education
- A successfully completed apprenticeship as an IT specialist for system integration or a comparable qualification.
Qualifications
- Proficient in MS Office and Windows 10.
- Independent and solution-oriented working style.
- Confident and professional demeanor.
- Teamwork skills.
- Willingness to travel within Northern Germany.
- Class B driver's license.
- Enjoyment in optimizing and further developing IT solutions.
Experience
- Experience in IT service / 1st level support required.
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What we offer
- An interesting activity in a modern and exciting work environment with short decision-making paths.
- A secure job with a permanent contract.
- Targeted onboarding in a friendly, modern, and helpful team.
- A performance-based salary.
- Option of company pension scheme and disability insurance as well as other social benefits.
- Job-related training and further education.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Robert Krebs GmbH
Robert Krebs GmbH, based in Hamburg, is a renowned company specializing in corrosion protection and industrial services. With around 500 employees at over 15 locations in Germany, the company provides comprehensive solutions in the fields of steel construction, maintenance, and renovation. Robert Krebs GmbH is part of the family-owned Krebs Group and follows the motto "Clear.Strong.Nordic."
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production
IT staff 1st level support / IT service desk
- Location
- Rostock
- Working Model
- Onsite
- Diversity
- Open for all genders
