Job
- Level
- Lead
- Location
- Cologne
- Working Model
- Onsite
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you are responsible for the stable operation and development of IT infrastructure, leading an IT team, coordinating projects, and ensuring IT security and data protection.
Job Technologies
Your role in the team
- As Head of IT (m/f/d), you are responsible for the strategic and operational development as well as the secure operation of our entire IT landscape.
- You lead the IT team both technically and disciplinarily and work closely with management, international locations, and external partners.
- Overall responsibility for the stable, secure, and efficient operation as well as the further development of the IT infrastructure (On-Premises and Cloud)
- Responsibility for IT security, data protection (as an internal coordinator), and IT compliance, including security measures, vulnerability management, and security incidents.
- Responsibility for internal IT service and support, including service management, support processes, and escalation management
- Responsibility for the technical infrastructure, hosting, availability, and security of our website and webshop in close collaboration with external service providers
- Coordination and implementation of technical projects and requirements in close collaboration with the Systems Development and E-Commerce teams as well as other specialist departments
- Technical and disciplinary leadership of the IT team as well as organization, prioritization, and further development of the employees
- Coordination of IT requirements for international locations as well as management of local technicians and service providers
- Responsibility for telecommunications, providers, IT contracts, and technical services at various locations
- Selection, management, and coordination of external IT service providers, consultants, and specialists
- Ensuring documentation, process optimization, fault tolerance, and continuous development of the IT organization
- Operational involvement in complex technical issues, projects, migrations, and technical escalations
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Our expectations of you
Education
- Completed vocational training, ideally as an IT specialist for system integration, or a comparable qualification; alternatively, 3-5 years of relevant professional experience in an operational IT environment.
Qualifications
- Good knowledge of PowerShell and automation as well as a solid understanding of modern IT infrastructures
- Willingness to serve as an internal Data Protection Coordinator, acting as the interface between business units and our external Data Protection Officer.
- Knowledge of working with macOS environments as well as in the integration and management of Apple devices within a predominantly Microsoft-based IT infrastructure is advantageous.
- Independent, structured, and solution-oriented working style, as well as decisiveness, a sense of responsibility, and assertiveness.
- Fluent in German and English
- Good communication and teamwork skills, even in challenging situations
- Willingness to travel and readiness to support critical incidents and necessary maintenance outside regular working hours
Experience
- Extensive experience with Windows/Microsoft infrastructures, Microsoft 365, networking, virtualization, and IT security
- Experience in project coordination, vendor management, and the further development of IT processes
- Affinity for AI and new technologies; practical experience with AI-based solutions for optimizing IT operations, support processes, and automations is advantageous
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Topics You Will Work On
Job Locations
About Your Employer
Taschen Gmbh
TASCHEN GmbH, based in Cologne, is a leading art book publisher that has been producing creative picture books on topics such as design and photography for over 40 years. The publications are significant for both experts and enthusiasts.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Media, Publishing