Job
- Level
- Senior
- Job Field
- IT, Network, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Minden
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze customer requests, troubleshoot issues using monitoring systems, configure routers and firewalls, and develop network concepts along with redundancy strategies.
Job Technologies
Your role in the team
- Contact person for our customers regarding technical issues and change requests.
- Analysis of customer inquiries and troubleshooting using various monitoring and surveillance systems.
- In-depth fault investigation of telecommunications lines.
- Configuration of routers and firewalls based on security concepts.
- Design of networks (e.g., routing protocols).
- Development and testing of redundancy concepts.
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Our expectations of you
Education
- Education/Studies in the IT field.
Qualifications
- Excellent knowledge in the areas of TCP/IP, routing, Ethernet, and DSL.
- Product knowledge of routers and firewalls.
- Excellent communication skills and enjoyment in dealing with clients.
- Very good German and good English skills.
- Always open to new things, interested in lifelong learning.
- Performing changes to firewalls and CPE devices.
- Support in the execution of IT projects.
- Creation and status tracking of fault reports with suppliers.
Experience
- Relevant, several years of professional experience.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
MK Netzdienste GmbH
MK Netzdienste GmbH & Co. KG, based in Minden, is an established provider of internet solutions and IT infrastructure, specializing in tailored telecommunications solutions for business clients.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication