Job
- Level
- Experienced
- Location
- Flensburg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle 1st-level support requests and assist employees with technical issues, particularly with MS 365, SCCM, Intune, and mobile devices, while actively contributing to the resolution of more complex disruptions.
Job Technologies
Your role in the team
- As part of our IT Operations team, you bring your expertise into a dynamic environment where you support our colleagues across departments with their daily challenges at the modern, digital workplace.
- You are independently responsible for processing and resolving inquiries (via phone or ticket system) from the 1st level.
- You support our employees with telephone and in-person support requests, particularly in the areas of MS 365, SCCM, Intune, and Mobile Devices (iOS, Android).
- You provide solution-oriented advice to our teams and, if necessary, escalate more complex issues to third-party service providers or manufacturer support.
- You are responsible for the maintenance and support of PCs, laptops, and printers in a modern client/server network environment (Windows, MacOS).
- You have the freedom to explore topics that interest you and numerous opportunities to develop your skills further and deepen your expertise in your field.
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Our expectations of you
Education
- You have vocational training with an IT focus and comparable experience, and are ideally proficient in handling MS 365, Intune MDM, Windows 10/11, FAT/Thin Clients.
Qualifications
- You enjoy working customer-oriented and are good at recognizing the needs of your colleagues.
- You enjoy maintaining an open and friendly approach within the team - humor and nerdy interests are definitely a plus.
- You enjoy showing initiative and have the desire to actively shape your areas of responsibility.
- You have good English skills or are willing to learn the language.
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What we offer
- We look forward to receiving your application, including your salary expectations and the earliest possible start date.
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Topics You Will Work On
Job Locations
About Your Employer
DLG e.V.
Die DLG fördert mit Wissens-, Qualitäts- und Technologietransfer den Fortschritt in der Land-, Agrar- und Lebensmittelwirtschaft weltweit und trägt dazu bei, die globalen Lebensgrundlagen nachhaltig zu sichern. Als offenes, internationales Netzwerk erarbeitet die DLG mit Experten aus aller Welt zukunftsorientierte Lösungen für die Herausforderungen der Branche. Sie organisiert international führende Messen und Veranstaltungen in den Kompetenzfeldern Pflanzenbau, Tierhaltung, Land- und Forsttechnik, Energieversorgung und Lebensmitteltechnologie.
Description
- Founding Year
- 1885
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Agriculture, Silviculture
IT Specialist Modern Workplace
- Location
- Flensburg
- Working Model
- Onsite
- Diversity
- Open for all genders
