Job
- Level
- Junior
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin, Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will work on real customer projects, coordinate bids and implementations, and gradually take responsibility for your own workstreams in solution development.
Job Technologies
Your role in the team
- We are looking to strengthen our Sales Team at our headquarters in Munich or our capital city office in Berlin in a hybrid model.
- As a Junior Project Manager in our Customer Solutions Team, you will work on real customer projects from the start and gain insight into the entire Customer Lifecycle: from tenders and solution development in the pre-sales phase to implementation and a successful go-live.
- You work closely with our experienced Bid and Implementation Managers and coordinate with teams from Sales, Operations, Recruiting, Training, IT, Product, and Data.
- Initially, we will support you in getting to know our processes, clients, and solutions.
- Step by step, you take responsibility for your own workstreams and smaller projects, with the goal of developing into an independent Project Manager.
- Your projects cover two main areas: Pre-Sales & Bid Management and Post-Sales & Implementation Management.
- You support our Bid Managers in managing tenders and customer proposals.
- In this role, you assist in structuring client requirements, coordinating contributions from various teams, organizing bid workshops, keeping deadlines in mind, and creating high-quality proposals and presentations.
- As soon as we acquire a new client, you support our Implementation Managers in translating the proposed solution into reality.
- You assist in developing and maintaining implementation plans, coordinate internal teams and customer stakeholders, organize workshops, track deliverables, and oversee the project through testing, readiness, and go-live.
- In both areas, you coordinate tasks, deadlines, and stakeholders across multiple teams.
- You prepare and organize project meetings and workshops.
- You keep track of actions and proactively approach stakeholders.
- You maintain clear and structured project documentation.
- You support customer communication and project status updates.
- You recognize potential blockers early and ensure they are addressed.
- You gradually take on responsibility for individual workstreams and smaller client projects.
- You help us to continuously improve the way we manage bids and implementations.
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Our expectations of you
Qualifications
- A very organized and structured way of working.
- Strong communication and social skills.
- You enjoy working with different personalities and proactively approach people.
- A strong sense of ownership: When you take on a task, you ensure that it is completed.
- A customer-oriented mindset and a professional communication style.
- Fluent German and good English skills.
- You don't have to be able to do everything when you start with us.
- We are looking for someone who is curious, proactive, reliable, and enjoys working with people.
- This role is probably a good fit for you if you enjoy bringing structure to complex situations, aligning multiple stakeholders, and watching a project grow from the initial idea to implementation.
- Over time, you will take on more responsibility and evolve from supporting projects to independently managing your own workstreams, bids, and implementations.
Experience
- Initial practical experience with projects or project management, ideally around one year, which can also come from internships, working student activities, or comparable project experience.
- Proficient in Microsoft Office; experience with project management tools is an advantage.
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What we offer
- In addition to 30 days of vacation, we also offer you a job lunch allowance (€69 per month), a "Givve" card (loaded monthly with €50), or alternatively a subsidized Wellpass membership, discounts via "Corporate Benefits", the option of JobRad leasing, contributions to retirement plans (bAV & VL), as well as fantastic team and company events.
- With us, you work in a flexible, hybrid model from one of our dog-friendly and modern offices, and you also have the opportunity for 2 weeks of "Workation" within the EU per year (only applicable to employees with an EU passport).
- A position in a profitable company where you will have the freedom and trust to shape it and work with us on the "future of work."
- We stand out with an open, authentic culture and a high-performing, humorous team that is already looking forward to making bold decisions with you and exploring new paths that lead us to sustainable success.
- From day one, you have the opportunity to take responsibility, drive innovation, and develop yourself and the company together with a team of experts.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Yoummday GmbH
Yoummday, founded in 2016 in Munich, offers a digital platform for Customer Experience (CX). The company connects businesses with freelance talents in customer service, sales, and technical support, combining technological platform services with a vetted network of freelancers from various countries and languages.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior Project Manager - Customer Solutions
- Location
- Berlin, Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
