Job
In this role, you will deploy digital visiting carts at healthcare facilities, analyze and resolve issues, perform maintenance tasks, and document service interventions in a ticketing system.
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Job technologies
Your role in the team
- We’re continuing to grow and are looking for a Service Technician (m/f/d) to commission, support, and further develop our digital medical carts (IT mobiles) on-site at our healthcare customers’ facilities.
- In this role, you will play an important part in the digitalization of hospitals and healthcare facilities, working with our service team to ensure the smooth operation of our digital solutions.
- For your day-to-day work, you use modern hardware and IT systems as well as professional service and ticketing systems.
- You independently analyze disruptions and resolve issues directly at the customer’s site.
- You carry out repairs and maintenance on our systems.
- You handle service tickets from analysis through implementation to successful resolution.
- You plan your assignments independently and ensure that the required spare parts are available.
- You carefully document your service visits in our ticketing system.
- You work closely with our service team and internal departments.
- You support users on site with questions about our IT mobile devices.
- You support deliveries as well as exciting customer and digitalization projects.
Our expectations of you
Education
- Ideally, technical training in IT, electronics, or mechatronics
Qualifications
- Independent, structured, and solution-oriented approach to work
- Good knowledge of common Microsoft Office applications
- Enjoyment of direct customer contact and working at different locations
- Teamwork, strong communication skills, and a service-oriented mindset
- Class B driving licence
- Technical understanding and manual dexterity
What we offer
- There’s more in store for you here than just an exciting job.
- Look forward to attractive additional benefits that make your working day even better: Our JobBike leasing scheme helps you stay flexible and get around sustainably, our Corporate Benefits platform gives you access to exclusive discounts from numerous brands and providers, and our employee referral program lets you earn attractive rewards when you recommend new colleagues to join our team.
- In addition, we offer: a variety of tasks in a collaborative and motivated team
- comprehensive onboarding during the initial phase
- personal and professional development opportunities
- Company car – also for private use
- Attractive, performance-based compensation
- Internal and external training and professional development opportunities
- modern work equipment and exciting technical projects
- 30 days of vacation
- a healthy work-life balance
- the security of an established and successful corporate group
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
About your employer
As a March Group of companies, we provide our customers with a comprehensive product portfolio in the field of IT infrastructure, IT system solutions and applications as leading IT service provider nationwide. Founded in Essen in 1982, March has nine branches in Berlin, Böblingen, Chemnitz, Essen, Frankfurt, Hamburg, Karlsruhe Magdeburg and Munich and offers nationwide service and sales coverage.
- 1982
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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