Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the personal contact for technical inquiries on campus, resolving hardware and software issues while supporting staff and students with IT challenges in the helpdesk.
Your role in the team
- On-site personal contact person at the campus for our students, staff, and lecturers regarding technical questions.
- They troubleshoot issues related to hardware and software problems, including peripheral media technology.
- You handle tickets in our campus-wide helpdesk.
- They introduce new employees to the IT system landscape and provide advisory support.
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Our expectations of you
Education
- Completed vocational training in the IT sector and/or a university degree.
Qualifications
- A high level of service and customer orientation, as well as good organizational skills, are a matter of course for you.
- Enjoyment in independently seeking solutions to problems.
- Good language skills in German and English.
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What we offer
- A responsible role at a renowned management school with plenty of scope for shaping and influence.
- A lived principle of open-door policy and a pleasant working atmosphere in a great team.
- Opportunity to participate in internal training programs.
- Opportunity to work part of your duties from home and 30 days of annual leave as well as additional time off at Christmas and New Year's Eve.
- Discount on the Deutschlandticket.
- Access to the corporate benefits portal.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Euro-Schulen-Organisation GmbH
The Euro-Schulen-Organisation GmbH has been providing comprehensive educational offerings for over 50 years and supports individuals in their professional and personal development. As one of the largest private educational providers in Germany, ESO has more than 120 member institutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
IT support and service staff
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
