Job
- Level
- Experienced
- Location
- Hamburg, Bremen
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you analyze and resolve complex technical issues in renewable energy systems, optimize process flows, and support 1st level support and plant personnel during commissioning and training.
Job Technologies
Your role in the team
- As a Specialist in 2nd Level Support (m/f/d), you will be responsible for analyzing and resolving complex technical issues, as well as ensuring the technical integrity, operational safety, and optimization of our state-of-the-art biogas upgrading, CO2, and biomethane liquefaction plants, which have been escalated from national and international projects and/or national 1st Level Support.
- You are the interface between the first-level incident reception and the process engineering/plant planning/manufacturer (3rd level), and you resolve issues that require in-depth technical expertise.
- With your commitment, you will significantly contribute to feeding biomethane into the gas grid as a green alternative to fossil natural gas and to extracting CO2 as a valuable raw material – thereby actively supporting the energy transition and reducing the carbon footprint.
- Complex troubleshooting & diagnostics: Analysis of escalated technical disturbances on components of BGUA and BGUM such as - compressors, heat exchangers, ADTR (adsorption drying systems), gas pretreatment (filters), gas cleaning towers (amine systems), and separators.
- Process optimization & adjustment: Monitoring of plant performance, review of process parameters (pressure, temperature, flow, fill levels, quality), and fine-tuning to improve efficiency.
- Process Control Technology (PLC): Support for SCADA systems, HMI software, and process control systems used in gas production and distribution.
- Spare Parts Management & Maintenance: Identification and ordering of required spare parts, conducting detailed inspections, and coordinating maintenance activities when they go beyond routine tasks.
- Plant safety & compliance: Responsibility for adhering to safety standards, such as Lockout/Tagout (LOTO) procedures, gas testing, and monitoring work in confined spaces.
- Operational Data Analysis & Documentation: Analysis of process data (logs, trends) for root cause analysis, report management, and updating technical documentation.
- Technical Support & Training: Technical assistance for 1st Level Support as well as guidance for plant personnel during commissioning or troubleshooting in the field.
- Application support: 2nd-level support for specialized industry software and ERP systems.
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Our expectations of you
Education
- Completed technical vocational training, ideally with further qualification as a master craftsman or technician (e.g., electrical engineering, mechanics, control or process engineering).
Qualifications
- Structured, solution-oriented work approach and enjoyment in collaborating with different stakeholders.
- Excellent German and English skills, both written and spoken.
Experience
- Extensive experience in work preparation, fault analysis, and technical service of complex systems—ideally in the field of renewable energy, (bio)gas production, (bio)gas upgrading, hydrogen, or related technologies.
- Practical experience in commissioning complex systems as well as in automation technology and PLC programming/diagnostics, ideally with Siemens TIA Portal / S7 is an advantage.
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What we offer
- Responsible challenge with a broad range of responsibilities.
- Team-oriented work environment and opportunities for personal development in an international company.
- Modern infrastructure.
- Flexible working arrangements and up to 2 days per week of remote work from home.
- Opportunity to take over an existing company pension scheme.
- Subsidy for EGYM Wellpass.
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Topics You Will Work On
Job Locations
About Your Employer
Kanadevia Inova AG
Kanadevia Inova AG is a globally operating green-tech company headquartered in Zurich, active in over 17 countries. It provides integrated solutions for decarbonization and resource cycles, employing more than 3,500 people. The company focuses on innovative environmental technologies to promote a circular society.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
Specialist in 2nd level support for renewable energies
- Location
- Hamburg, Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
