Job
In this role, you will handle inquiries in 1st and 2nd level support, set up computers and networks, install software, and manage user accounts in Active Directory.
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Job technologies
Your role in the team
- Responding to inquiries and resolving IT issues in 1st and 2nd level support.
- Setup and maintenance of computers, networks, and peripheral devices such as printers.
- Installation and updating of operating systems and applications.
- Diagnosis and troubleshooting of hardware and software issues using tools such as diagnostic software.
- Management of user accounts and access rights in Active Directory.
- Assistance with password issues and security questions.
Our expectations of you
Qualifications
- Knowledge in the installation, configuration, and maintenance of Windows operating systems.
- Knowledge in network administration as well as basic knowledge of network security is advantageous.
- Strong problem-solving skills and customer orientation.
- Very good German skills and good English skills.
Experience
- Experience in First and Second Level Support, ideally in a corporate environment.
- Experience with remote maintenance tools such as TeamViewer is desirable.
Benefits
Higher take-home pay
Health, fitness & fun
Work-Life-Integration
Job locations
More about the recruiting agency
- 250+ Employees
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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