Level
Junior
Location
Rostock
Working Model
Onsite
Job Field
IT, Support
Employment Type
Full Time
Contract Type
Permanent employment

Job Summary

In this role, you will handle inquiries in 1st and 2nd level support, set up computers and networks, install software, and manage user accounts in Active Directory.

Job Technologies

Your role in the team

Responding to inquiries and resolving IT issues in 1st and 2nd level support.
Setup and maintenance of computers, networks, and peripheral devices such as printers.
Installation and updating of operating systems and applications.
Diagnosis and troubleshooting of hardware and software issues using tools such as diagnostic software.
Management of user accounts and access rights in Active Directory.
Assistance with password issues and security questions.

This text has been machine translated. Show original

Our expectations of you

Qualifications

Knowledge in the installation, configuration, and maintenance of Windows operating systems.
Knowledge in network administration as well as basic knowledge of network security is advantageous.
Strong problem-solving skills and customer orientation.
Very good German skills and good English skills.

Experience

Experience in First and Second Level Support, ideally in a corporate environment.
Experience with remote maintenance tools such as TeamViewer is desirable.

This text has been machine translated. Show original