Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rostock
- Working Model
- Onsite
Job Summary
In this role, you will handle inquiries in 1st and 2nd level support, set up computers and networks, install software, and manage user accounts in Active Directory.
Job Technologies
Your role in the team
- Responding to inquiries and resolving IT issues in 1st and 2nd level support.
- Setup and maintenance of computers, networks, and peripheral devices such as printers.
- Installation and updating of operating systems and applications.
- Diagnosis and troubleshooting of hardware and software issues using tools such as diagnostic software.
- Management of user accounts and access rights in Active Directory.
- Assistance with password issues and security questions.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Knowledge in the installation, configuration, and maintenance of Windows operating systems.
- Knowledge in network administration as well as basic knowledge of network security is advantageous.
- Strong problem-solving skills and customer orientation.
- Very good German skills and good English skills.
Experience
- Experience in First and Second Level Support, ideally in a corporate environment.
- Experience with remote maintenance tools such as TeamViewer is desirable.
This text has been machine translated. Show original
Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Rostock
- Working Model
- Onsite
- Diversity
- Open for all genders
