Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wismar, Hamburg, Rostock
- Working Model
- Onsite
Job Summary
In this role, you will independently handle IT service requests via our ticket system, support users with IT questions, administer our network, and document IT solutions.
Job Technologies
Your role in the team
- Independent receipt and processing of support and service requests via our ticket system.
- Support of our inventory management system.
- Support users with IT-related inquiries.
- Support of the administration of a client and server network environment.
- Development, evaluation, and documentation of IT solutions.
- Participation in the procurement of IT components.
- Support of IT departments in troubleshooting and training colleagues regarding new processes and problem-solving.
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Our expectations of you
Education
- A successfully completed apprenticeship as an IT specialist for system integration or a comparable qualification.
Qualifications
- Proficient in MS Office and Windows 10.
- Independent and solution-oriented working style.
- Confident and professional demeanor.
- Teamwork skills.
- Willingness to travel in the Northern German region.
- Good knowledge of German.
- Driver's license Class B.
- Enjoyment in optimizing and further developing IT solutions.
Experience
- Experience in IT service / 1st level support required.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
DSB Data Service for Business GmbH
Founded in 2011 in Wismar, DSB Data Service for Business GmbH is an established IT service provider that supports companies with tailored IT solutions, emphasizing transparency and reliability.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT staff 1st level support / IT service desk
- Location
- Wismar, Hamburg, Rostock
- Working Model
- Onsite
- Diversity
- Open for all genders
