Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.200 to 5.500€ gross/month
- Location
- Ratingen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for troubleshooting IT systems, supporting customers daily, and addressing technical inquiries in a dynamic environment while working on project implementation.
Job Technologies
Your role in the team
- You are responsible for resolving issues within established deadlines, supporting our customers in daily operations and within U2Care.
- You are the primary point of contact for all inquiries from our clients and are empowered to make decisions and take responsibility to a significant extent.
- You work with our ticket system to process open cases, support colleagues in the implementation of IT projects, and if you wish, you are also welcome to participate in our training programs.
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Our expectations of you
Education
- You have successfully completed a technical training as an IT specialist in system integration or a comparable qualification.
Qualifications
- You speak German.
- You are a clever mind who is familiar with the ever-expanding IT environment.
- You have passion and motivation for these areas.
- You have solid Microsoft Windows Server knowledge.
- You have solid knowledge in the field of server virtualization.
- Your motivation, willingness to perform, and a high degree of initiative distinguish you.
- You have a confident and professional demeanor.
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What we offer
- a permanent employment contract
- A family-like environment with a relaxed working atmosphere and a high degree of personal responsibility.
- An interesting and diverse range of tasks for you
- Great qualification opportunities for you
- 30 vacation days
- A modern workplace in a dynamic team
- Enjoy a private company car for a stress-free day at any time, which your partner is also allowed to use.
- an occupational pension scheme for you
- Free drinks for you
- A home office for you
- Training courses and certifications
- Have a self-determined day - feel free to schedule private appointments as well, for an optimal work-life balance.
- Discounts and allowances on a wide range of products from major manufacturers & brands
- Extra leave on special days. Have you had a baby? Are you getting married, or is your best friend? Then, of course, you will be given these days off by us without deducting vacation.
- Your 30 days of vacation are already used up, but you urgently want to take some private time? We are happy to approve unpaid additional leave for you.
- The opportunity to utilize workations
- Partially subsidized Urban Sports Club membership as compensation for office work
- A great mentoring system for you, so that you have a relaxed onboarding process, your entire induction runs smoothly, and you always have a dedicated contact person assigned to you.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
User 2000 AG
USER 2000 AG, a renowned IT company based in Ratingen, Germany, has been providing comprehensive IT services and consulting for business clients since 1990. The company sells user-oriented data processing systems and places great emphasis on reliable IT solutions and continuous development.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator
- Salary
- 3.200 to 5.500€ gross/monthEstimated net salary based on the gross salary in the job ad using tax class I.2.167 to 3.383 € net/month · Tax class I
- Location
- Ratingen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
