Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf, Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle IT inquiries, provide first-level support both remotely and onsite, manage Active Directory accounts, and collaborate on various IT projects.
Job Technologies
Your role in the team
- Recording and logging of all incoming IT issues.
- First-level support for all locations via remote, onsite, and telephone.
- Error analysis and resolution of IT disruptions as well as ticket qualification and ticket dispatching.
- Support for external service providers in the implementation of IT topics.
- Management and maintenance of accounts & groups in Active Directory.
- Participation in the administration of IT infrastructure applications and IT projects (packaging, software, asset management, client lifecycle management, etc.) and in IT projects.
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Our expectations of you
Education
- A completed apprenticeship as an IT specialist for system integration, a comparable qualification, or relevant professional experience in IT support or a technically oriented role is desirable.
Qualifications
- Class B driver's license.
- Willingness to travel to our locations in NRW.
- Strong customer orientation and communication skills with business fluent German proficiency.
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What we offer
- Secure job: Work full-time in a permanent position within a crisis-proof, growth-oriented environment.
- Hybrid working: Take advantage of the opportunity to work flexibly from home as part of our modern working environment.
- Team and company events: Regularly participate in exciting events and foster team spirit.
- Corporate Benefits: Enjoy employee discounts for travel, education, technology, mobile communications, and lifestyle with up to 75% off.
- Benefits.me: Get discounted tickets for regional and nationwide culture, events, sports, and leisure activities.
- Educational Offer: For your personal development, you receive discounts for various (distance learning) universities.
- HRS conditions for private travel: As an employee of Ströer X, you can also use the negotiated Ströer framework conditions with HRS Hotels for private trips.
- Jobbike: Benefit from our digital company bike program.
- getAbstract: Gain access to relevant business knowledge curated and summarized by experts.
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Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
About Your Employer
Ströer Gruppe
As a leading German outdoor advertiser, Ströer SE & Co. KGaA is listed on the Deutsche Börse's SDAX. The company focuses on the marketing of outdoor and online advertising, and is one of the largest providers of out-of-home and online media in Germany.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Media, Publishing
Employer reviews
by devworkplaces.com
Total
(1 Review)3.3
Culture
4.0Engineering
2.5Career Growth
2.7Workingconditions
4.0
IT First Level Helpdesk & Onsite Support Staff
- Location
- Dusseldorf, Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
