Job
- Level
- Experienced
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
Job Summary
You develop the product strategy for AI-driven SaaS solutions, conduct user interviews, define requirements, and closely collaborate with the engineering team to enhance customer journey and product KPIs.
Job Technologies
Your role in the team
- You take responsibility for the roadmap, prioritization, and continuous development of our products throughout the entire product lifecycle.
- You conduct user interviews, analyze data, and continuously monitor the competitive landscape to identify new feature opportunities and validate hypotheses.
- You work closely with the engineering team – from requirements definition and writing user stories to launch.
- You are the direct interface to Customer Care to translate customer feedback and support pain points into concrete product decisions.
- You seamlessly integrate the AI App & Sitebuilder into the company's internal ecosystem (Momentum Suite), including optimizing the product interaction and the end-to-end customer journey.
- You define and track product KPIs (activation, churn, usage, conversion) and take responsibility for NPS and overall customer satisfaction.
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Our expectations of you
Qualifications
- You possess hands-on AI expertise: you work directly with LLMs and agent workflows and understand token economy as a core product parameter, not just as a buzzword.
- You have a modern product mindset: you understand that AI products are specified, tested, and measured differently than traditional software, and you have clear ideas about which guardrails should be part of the delivery process.
- You possess analytical sharpness and a confident handling of commercial and product KPIs; you make evidence-based decisions rather than relying on your gut feeling.
Experience
- You have at least 3 years of experience in product management for digital SaaS, web, or app products, with a substantial part in AI-driven product development.
- You have experience with AI builders: You use Vibe coding tools yourself and possess a deep, practical understanding of where these tools excel, where they reach their limits, and what this means for our roadmap.
- You have a delivery and hands-on mentality: experience working with engineering in agile environments (Scrum/Kanban, Jira) as well as the ability to combine strategic visions with pragmatic implementation.
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What we offer
- You benefit from a hybrid work model with trust-based working hours that offers you flexibility.
- At some locations, you can enjoy a subsidized canteen and various free beverages.
- You work in modern office spaces with excellent transportation links.
- You will receive various employee discounts for activities and products.
- You participate in employee events such as summer and winter parties as well as workshops.
- You have access to numerous training and development opportunities as well as various health benefits, such as sports and wellness courses.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
IONOS
The 1&1 IONOS product portfolio offers everything businesses need to be successful in the cloud: from domains to classic websites and do-it-yourself solutions, online marketing tools to fully-fledged servers and an IaaS solution.
Description
- Founding Year
- 1988
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Product Manager - Artificial Intelligence / SaaS
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
