Job
In this job, you prepare data for analysis, identify optimization potentials, and support customer satisfaction evaluations as well as the development of quality standards and analysis methods.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- During your practical training phases, you’ll gradually become familiar with our areas of work and take on your own tasks and projects as you gain experience.
- You prepare, analyze, and visualize quality, customer, and process data.
- You support customer experience analyses, for example by evaluating customer satisfaction, NPS, and customer feedback.
- You identify patterns, anomalies, and opportunities for improvement in data and processes.
- You contribute to quality analyses, special evaluations, and structured quality checks.
- You support closed file reviews and leakage analyses, as well as the evaluation of the insights gained.
- You create KPIs, reports, and management analyses, and continuously develop them further.
- You support the definition and tracking of quality and improvement measures.
- You contribute to the further development of quality standards and analytical methods.
- You explore meaningful applications of digitalization, data analytics, and artificial intelligence in quality and analysis processes.
- During your studies, you will take on your own practical projects.
Our expectations of you
Qualifications
- You have completed the Abitur or hold a subject-specific university entrance qualification, with excellent grades in mathematics, computer science, and business administration.
- You are interested in data, digitalization, AI, and business contexts.
- You enjoy working with numbers and analytical questions.
- You work in a structured, careful, and self-reliant manner.
- You’re interested in understanding processes and identifying opportunities for improvement.
- You enjoy exploring new technologies and digital ways of working.
- Ideally, you have some initial knowledge of Excel and PowerPoint and are keen to further develop your analytical skills.
- Teamwork, initiative, and a willingness to familiarize yourself with new topics round out your profile.
What we offer
- Attractive compensation.
- Flexible working hours.
- Canteen & Cafeteria.
- Convenient location.
Benefits
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
The ADAC is the largest automobile club in Europe and an employer that, with around 5,800 employees in over 100 professions, stands for versatility and development opportunities. We continue to rely on committed employees who use their know-how and experience with responsibility.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- NGO, NPO, Associations
More jobs
These jobs might also interest you
Hello, let's say WE! We - the HUK-COBURG Insurance Group - are among the top 10 in Germany. Founded over 90 years ago, we are now the leading insurer for private households with over 13 million customers and the largest German auto insurer. Our...
The role As a Forward Deployed AI Engineer, you go directly into our specialist departments, understand the processes, and develop production-ready AI and automation solutions that will fundamentally change the way the entire GGW Group operates. You do...
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
