Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you will configure and develop the ESM platform, integrate interfaces, implement workflows, and ensure stable system operations based on REST APIs and automations.
Job Technologies
Your role in the team
- You configure and develop our Enterprise Service Management (ESM) platform in accordance with professional and technical requirements.
- You develop, integrate, and maintain interfaces to internal and external systems, for example via REST APIs and Webservices.
- You implement and optimize workflows, forms, automations, and business rules for efficient service processes.
- You analyze disruptions, identify root causes of errors, and ensure the stable operation of the system landscape.
- Together with business units, Service Owners, and technical teams, you implement requirements and oversee testing, releases, and rollouts.
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Our expectations of you
Qualifications
- You have knowledge of JavaScript or a comparable scripting language as well as interface integration with REST and JSON.
- You are familiar with ITIL processes such as Incident, Request, Change, Problem Management, or CMDB.
- You have a good understanding of service catalogs, service portals, and the automation of service management processes.
- An analytical, solution-oriented work style, as well as strong communication skills and enjoyment of teamwork, complete your profile.
Experience
- You have experience in configuring and administering ESM or ITSM solutions.
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What we offer
- With a comprehensive range of offerings from the Bechtle Academy, personalized career planning, expert and leadership programs, manufacturer certifications, and much more, you continuously develop and never stand still.
- This showcases our attractive occupational disability insurance as well as our company pension scheme with a subsidy of up to 100 percent.
- In the workplace of the future, you will receive the latest technical equipment and work in an innovative environment.
- Our comprehensive onboarding program MIKADO, a training plan tailored specifically to your role, and a dedicated contact person ensure your perfect start with us.
- As a future-oriented employer, you benefit from a secure and permanent position.
- In your independently managed projects, you will get to know our diverse clients and gain insights into a wide range of industries.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Workingconditions
4.5Culture
4.2Career Growth
4.0Engineering
4.0
ESM Developer
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
