Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Neckarsulm
- Working Model
- Onsite
Job Technologies
Your role in the team
- Receiving calls from users as well as recording, classifying and routing tickets for incident reports received in the service desk
- Troubleshooting using defined work instructions and various tools as part of an initial solution in the service desk
- technical documentation of all work processes
- Full and part time possible
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Our expectations of you
Qualifications
- Knowledge of current Windows operating systems and Office products
- Basic knowledge of client hardware
- Good knowledge of German and English, both spoken and written
- strong customer and service orientation
Experience
- Technical experience in 1st level support desirable
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Neckarsulm
74172 Baden-Württemberg
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Servicedesk Techniker
- Location
- Neckarsulm
- Working Model
- Onsite
