Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will handle incoming user incidents, support the use of Microsoft Dynamics, and test software solutions to continuously optimize performance and coordinate training needs.
Job Technologies
Your role in the team
- Feld eingehender Vorfälle und Probleme von Endbenutzern
- Erfüllen Sie Endbenutzer-Serviceanfragen für Unternehmensanwendungen
- Record and document problem-solving processes
- Kommunizieren Sie Anwendungsprobleme an die wichtigsten Stakeholder
- Test fixes and ensure problem resolution
- Maintain and enhance performance of enterprise software
- Identify and learn enterprise software applications
- Koordination des Schulungsbedarfs in den Abteilungen
- Unterstützung bei Tests neuer Softwareanwendungen
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Our expectations of you
Education
- Bachelor's Degree in Computer Science or related field
Qualifications
- In-depth knowledge of enterprise applications
- Starkes Verständnis der Microsoft Dynamics-Module
- Ability to prioritize tasks in high-pressure environments
- Excellent problem-solving and analytical skills
- Effective communication and interpersonal abilities
Experience
- Minimum of 5 years of IT experience
- Experience with ERP systems, preferably Microsoft Dynamics 365
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Topics You Will Work On
Job Locations
About Your Employer
Signode
Signode Industrial Group LLC is an internationally operating company based in Tampa, Florida, providing transit and protective packaging solutions. The company assists its customers in securing load units and optimizing packaging processes. Signode develops innovative approaches for industrial packaging and transport security.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Onsite
- Industry
- Industry, Production
Enterprise Apps Support Analyst
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
