Job
In this role, you act as the main contact for IT requirements, coordinating local IT projects while optimizing processes in collaboration with business departments and global IT teams.
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Your role in the team
- First point of contact for the departments at the Sarstedt location regarding IT-related requirements, digitization initiatives, and improvement suggestions.
- Recording, structuring, and pre-qualification of business requirements (demand management) in close collaboration with the business units and central IT teams.
- Identification of optimization potential in business processes as well as active participation in the digitalization and standardization of workflows.
- Ensuring transparent communication between business stakeholders and the global IT functions.
- Support for local and regional IT projects as well as rollouts of new applications, processes, and technologies.
- Execution and coordination of local IT activities with Infrastructure Operations, Application Management, and Service Desk from the global IT, as well as external service partners.
- Coordination of IT procurement, suppliers, and service providers.
- Support in the standardization of local IT and workplace services as well as documentation in accordance with Global IT standards.
Our expectations of you
Education
- Completed training as an IT specialist or a comparable qualification.
Qualifications
- Good knowledge of Microsoft 365 and corporate workplace environments, end-user support, and local infrastructure.
- Understanding of IT asset management and lifecycle management.
- Basic understanding of application support and collaboration with central IT teams.
- Knowledge of ticketing, documentation, and service management tools.
- Independent, meticulous, structured, and service-oriented way of working.
- Hands-On mentality.
- Good communication skills in German and English.
Experience
- Several years of professional experience in IT support, workplace services, local IT operations, or a comparable on-site IT coordination role.
- Experience in coordinating local suppliers, IT service providers, and service partners.
What we offer
- An appropriate remuneration according to the Metal and Electrical Industry collective agreement, commensurate with your experience and qualifications.
- An employer-sponsored company pension scheme.
- Weekly working hours of 35 hours/week and 30 days of vacation per year.
- A comprehensive onboarding program with product training.
- Good opportunities for personal development.
- A work environment with modern and forward-looking technologies.
- Corporate fitness with Hansefit and group activities such as company runs.
- Employee offers from renowned manufacturers via Corporate Benefits.
Topics you will work on
Job locations
About your employer
As one of the world's leading manufacturers of heat exchangers, we have been providing solutions for almost every conceivable industrial application since the 1920s. We specialize in custom solutions for extreme environments and have a long history of providing reliable equipment that can withstand the most challenging conditions
- Established Company
- Hybrid, Onsite
- Industry, Production
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