Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Location
- Bad Homburg vor der Höhe
- Working Model
- Onsite
Job Summary
In this role, you support customers in 1st and 2nd level support, conduct installations, and assist with questions regarding the DATEV ecosystem, while implementing complex projects as a team.
Job Technologies
Your role in the team
- They assist our customers in 1st and 2nd level support both by phone and on-site.
- They perform hardware and software installations at our customers' sites.
- They assist our clients with programming questions in the DATEV ecosystem.
- Additionally, you respond to incoming support requests and resolve them after appropriate error analysis.
- Collaborate as a team to undertake complex projects for our clients.
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Our expectations of you
Education
- Completed vocational training in the IT and/or tax environment.
Qualifications
- Initial DATEV knowledge is desirable.
- Strong service orientation and communication skills.
- Good knowledge of MS Office.
- Structured and independent way of working.
- Very good knowledge of German (spoken and written).
- An open-minded attitude, a joy in working with numbers, team spirit, and a healthy dose of humor!
Experience
- Preferably practical experience in an IT support role.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
DBB DATA Steuerberatung GmbH DBB DATA Steuerberatung GmbH DBB DATA Steuerberatung GmbH
DBB DATA Steuerberatung GmbH, founded in 1968, is an established company in the tax consulting industry with 18 locations nationwide and over 240 qualified employees.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Onsite
- Industry
- Consulting
DATEV IT Support Staff
- Location
- Bad Homburg vor der Höhe
- Working Model
- Onsite
- Diversity
- Open for all genders
