Job
In this role, you handle 1st & 2nd level support for clients, execute cloud migrations, and optimize IT infrastructure and services.
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Job technologies
Your role in the team
- You provide 1st and 2nd level support to standard and cloud customers, both remotely and on-site.
- You migrate on-premises solutions to our proprietary cloud, such as Hosted Exchange Server, Citrix XenApp/XenDesktop, and VoIPUser.
- You optimize and further develop the IT and cloud infrastructure.
- You maintain and support cloud and on-premises solutions.
- You build new private and public cloud services and monitor, analyze, and evaluate monitoring data.
- You migrate customers to our cloud phone system (Hosted PBX).
- You support customers in the Microsoft 365 environment.
Our expectations of you
Education
- You have completed IT training, hold an equivalent qualification, or can impress us as a career changer with relevant practical experience.
Qualifications
- You have in-depth knowledge of Windows operating systems, the Microsoft client environment, and network administration (LAN/WLAN/VLAN).
- As a strong communicator and team player, you work independently and in a structured manner, and are eager to proactively explore new topics and make a difference.
- You speak fluent German and good English for communication within the team and with international partners.
Experience
- Ideally, you already have experience with virtualization (e.g. Citrix), backup solutions (e.g. Acronis), or VoIP systems—if not, you’ll learn on the job with us.
What we offer
- A permanent employment contract gives you long-term stability for your professional development.
- A company car that you can also use for personal purposes.
- Working from home – In some situations, it makes more sense to work from home. Depending on your needs, we’ll work with you to find the optimal working environment.
- A company pension plan to help secure your future.
- Targeted training and professional development to keep your skills up to date.
- State-of-the-art IT equipment and an ergonomic workspace for efficient work.
- Regular team events to foster strong team cohesion, as well as access to perks through our benefits app.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
ibeco-Systems GmbH, located in Pulheim near Cologne, is an IT system house that focuses on providing highly available IT infrastructures. The company primarily serves medium-sized businesses and offers solutions in the areas of cloud, IT security, and system management. Additionally, ibeco-Systems operates its own infrastructure in a data center in Düsseldorf.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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