Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support users with IT issues, operate and maintain Windows servers, manage M365 services and cloud solutions, and contribute to the ongoing development of IT infrastructure.
Job Technologies
Your role in the team
- As the central contact person, you support our internal users on-site, by phone, or via remote access.
- You are responsible for monitoring system availability, ensuring the operation of our server environment (Windows Server 2019, etc.), and performing security updates.
- In the M365 & Cloud domain, you will manage our environment around Exchange Online, Entra ID, Intune, and Teams.
- You monitor core applications, perform backup routines, and contribute to the development of our IT infrastructure.
- Testing and the installation of new components are just as much part of your responsibilities as coordinating collaboration with external service providers.
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Our expectations of you
Education
- You have completed training in the IT field, e.g., as an IT specialist for system integration, or possess a comparable qualification.
Qualifications
- You have very good knowledge of standard applications and the Microsoft Server and Client environment, especially with Windows Server 2019 and later versions, as well as Windows 11.
- You also have good knowledge of the M365 environment and, ideally, are familiar with CITRIX XenApp environments.
- A very high level of service orientation as well as excellent team and communication skills are a matter of course for you.
- You quickly familiarize yourself with new topics thanks to your rapid comprehension and high willingness to learn, and you impress with a structured and documentation-oriented way of working.
- In addition, you bring a high level of motivation, resilience, and flexibility, and are willing to work in shifts during the day.
Experience
- You have already gained practical experience in IT support and administration.
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What we offer
- Challenging tasks with plenty of scope for your own ideas in a great team.
- Individual training opportunities, flexible working hours, and the possibility of remote work.
- Modern office spaces and contemporary IT equipment in the Cologne-Mülheim Schanzenviertel with a rooftop terrace and a view of the cathedral.
- Excellent public transportation connections as well as employee parking and bicycle storage directly at the door.
- Lunch subsidy and job ticket, asset-building benefits, and a profit-sharing scheme.
- Employee free copies, a discounted membership at Urban Sports Club, and over 30 days of vacation.
- An open, collegial corporate culture with flat hierarchies and quick decision-making processes.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Bastei Lübbe Ag
Bastei Lübbe AG, based in Cologne, is a significant media group focused on the publication and licensing of content. It offers an extensive portfolio of books and digital media and operates internationally.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Media, Publishing