Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will install, configure, and maintain IT systems and networks on-site and remotely, advise clients during the pre-sales phase, and create technical concepts and proposals.
Job Technologies
Your role in the team
- Installation, configuration, and maintenance of IT systems, networks, and end devices at customer sites as well as remotely.
- First point of contact for users regarding technical issues and questions in IT operations.
- Consulting clients during the pre-sales phase - supporting the selection of suitable IT solutions and products.
- Creation of technical concepts, proposals, and presentations in collaboration with the sales department.
- Support with IT rollouts, system migrations, and projects in the infrastructure sector.
- Conducting system tests, documenting work steps, and creating training materials.
- Close collaboration with internal departments and external partners.
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist (m/f/d) System Integration) or a comparable qualification.
Qualifications
- Very good knowledge of German, at least good English.
- Knowledge of networks, server environments, and common operating systems (Windows/Linux).
- Proficient in MS Office and IT support tools, knowledge of cloud solutions (e.g., Microsoft 365/Azure) is desirable.
- Strong customer and service orientation as well as excellent communication skills.
- Enjoyment in combining technology with direct customer contact.
Experience
- First to several years of experience in IT support, ideally combined with pre-sales responsibilities.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT service technician with pre-sales knowledge
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
