Logo Aschert & Bohrmann GmbH

IT service technician with pre-sales knowledge

Job

  • Level
    Experienced
  • Location
    Bonn
  • Working Model
    Onsite
  • Job Field
    IT, Network, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will install, configure, and maintain IT systems and networks on-site and remotely, advise clients during the pre-sales phase, and create technical concepts and proposals.

Job Technologies

Your role in the team

  • Installation, configuration, and maintenance of IT systems, networks, and end devices at customer sites as well as remotely.
  • First point of contact for users regarding technical issues and questions in IT operations.
  • Consulting clients during the pre-sales phase - supporting the selection of suitable IT solutions and products.
  • Creation of technical concepts, proposals, and presentations in collaboration with the sales department.
  • Support with IT rollouts, system migrations, and projects in the infrastructure sector.
  • Conducting system tests, documenting work steps, and creating training materials.
  • Close collaboration with internal departments and external partners.

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Our expectations of you

Education

  • Completed training in the IT field (e.g., IT specialist (m/f/d) System Integration) or a comparable qualification.

Qualifications

  • Very good knowledge of German, at least good English.
  • Knowledge of networks, server environments, and common operating systems (Windows/Linux).
  • Proficient in MS Office and IT support tools, knowledge of cloud solutions (e.g., Microsoft 365/Azure) is desirable.
  • Strong customer and service orientation as well as excellent communication skills.
  • Enjoyment in combining technology with direct customer contact.

Experience

  • First to several years of experience in IT support, ideally combined with pre-sales responsibilities.

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Benefits

Work-Life-Integration

Job Locations

  • Location Bonn

    Nordrhein-Westfalen

    Germany

More about the Recruiting Agency

Aschert & Bohrmann GmbH

Aschert & Bohrmann GmbH

Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.

Description

  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
Logo Aschert & Bohrmann GmbH

IT service technician with pre-sales knowledge

Location
Bonn
Working Model
Onsite
Diversity
Open for all genders

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