Job
In this role, you support employees with technical issues, install and configure hardware, conduct rollouts, and serve as the central contact for IT inquiries on-site.
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Job technologies
Your role in the team
- As the central point of contact on-site, you support employees with technical issues related to the workplace, hardware, and peripherals.
- Disruptions and service requests are analyzed, resolved, or handed over in a structured manner to downstream teams.
- They install, configure, and replace end devices, peripherals, and workplace components.
- You oversee and implement rollouts of hardware, software, and workplace solutions.
- They assist with relocations, workplace setups, and on-site technical deployments.
- You create and maintain documentation and knowledge contributions.
- Feedback from daily support activities contribute to the development of processes and services.
- They work closely with helpdesk, workplace, infrastructure, and application teams.
- You ensure compliance with standards, safety requirements, and processes in your daily operations.
Our expectations of you
Education
- Completed training in the IT environment or a comparable qualification
Qualifications
- Good knowledge in the areas of Windows, end devices, peripherals, and standard software.
- Service-oriented and solution-oriented demeanor
- Structured and reliable way of working
- Enjoyment of direct user contact
- Teamwork and communication skills
Experience
- Experience in IT support, onsite support, or field service
What we offer
- At Lürssen, we rely on a weather-hardened crew where everyone can depend on each other.
- Therefore, we promote a work environment that encourages employees to stay and offer anchor opportunities such as exciting development prospects in advanced roles across the entire Lürssen Group.
- Of course, we will accompany you on your journey with targeted personnel development measures, which we would be happy to discuss with you in a personal conversation.
Benefits
Higher take-home pay
Health, fitness & fun
Job locations
About your employer
Norderwerft is a fully integrated shipyard company that has shaped the Port of Hamburg for more than 100 years. We stand for the highest quality and shipbuilding perfection down to the last detail. Our state-of-the-art shipyard technology and excellent docking conditions offer a comprehensive service package for the repair, conversion, maintenance and refit of all types of ships - from maintenance platforms to container freighters, yachts and marine vehicles to historic boats and ships.
- 50-249 Employees
- Established Company
- Onsite, Hybrid
- Vehicle Manufacturing, Supplier · Handcraft, Trade
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