Logo Zetcom Informatikdienstleistungen Deutschland Gmbh

IT Operations Expert

Job

  • Level
    Experienced
  • Job Field
    System, IT
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Berlin
  • Working Model
    Hybrid
  • Job Technologies

    Your role in the team

    1. You manage incidents and service requests independently (2nd / 3rd level), analyze errors, eliminate faults and ensure secure operation together with our hosting partner or our self-managed environment.
    2. You support the internal project teams with the implementation through technical support and project engineering.
    3. You are actively committed to the continuous improvement of all our services, tools, environments and processes.
    4. You are independently responsible for the coordination, planning and implementation of installations, updates, data backups, data transfers, troubleshooting, analyzes and improvements in in-house customer environments.

    This text has been machine translated. Show original

    Our expectations of you

    Education

    • You have successfully completed IT-technical vocational training (e.g. IT specialist, IT system electronics technician, etc.), a corresponding technical degree (e.g. computer science) or comparable well-founded qualifications.

    Qualifications

    • You have good knowledge of general IT infrastructure, architecture, security, network, storage, servers, monitoring, backup and virtualization and can express yourself precisely in a complex environment.
    • You are confident in dealing with Linux and shell scripting as well as with database systems and application servers. You enjoy automation, standardization and scaling. Quality assurance and documentation are important to you.
    • Long-term commitment and willingness to grow, learn and contribute to the success and future of the team and the company.
    • Ability to work in a team, impeccable reputation and good written and spoken English skills round off your profile.

    Experience

    • You see yourself as a service provider for customers and have a strong sense of service management and have experience in dealing with ticket systems, incident management and the operation of software solutions.

    This text has been machine translated. Show original

    Job Locations

    Map of company locations
    • Location Berlin

      Location Berlin

      Germany

    This is your employer

    Zetcom Informatikdienstleistungen Deutschland Gmbh

    Zetcom Informatikdienstleistungen Deutschland Gmbh

    Die zetcom Gruppe entwickelt international führende Softwarelösungen und Services für Museen, Sammlungen und Firmenarchive sowie Lösungen für Organisationsmanagement (Stiftungen und Verbände) und Umweltdatenmanagement (Verwaltung und Firmen).

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid
  • Industry
    Internet, IT, Telecommunication
  • Location
    Berlin
    Working Model
    Hybrid

    More Jobs