Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Erfurt
- Working Model
- Hybrid, Onsite
Your role in the team
- 24/7 monitoring of our IT system landscape
- Central contact for our employees for recording technical problems
- Analyze, classify and process error messages and security alerts
- 1st level analysis
- Error analysis and resolution in the hardware and software area (cloud & on-prem)
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Our expectations of you
Qualifications
- Knowledge of computer technology, common office tools and a basic understanding of IT environments
- An independent, solution- and service-oriented way of working
- Curiosity, willingness to learn and natural IT affinity
- Good communication and teamwork skills
- Independent and reliable way of working
- Fluent knowledge of German, knowledge of English is an advantage
- Structured and solution-oriented way of working
Experience
- First professional experience in IT support (or career changer with good general IT knowledge)
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Erfurt
Thüringen
Germany
This is your employer
Freenet AG
Die Freenet AG is a German telecommunications company that was created in 2007 through the merger of Mobilcom and freenet.de. Freenet is, according to its own claims, the largest mobile service provider in Germany that is not tied to a specific network. The company offers its customers a range of features and services that allow them to focus fully on their business.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support
- Location
- Erfurt
- Working Model
- Hybrid, Onsite
