Level
Experienced
Location
Berlin
Working Model
Hybrid, Onsite
Job Field
IT, Project, System
Employment Type
Full Time
Contract Type
Temporary employment

Job Summary

In this role, you will be the key point of contact for Salesforce, create reports and dashboards, optimize CRM processes, and support the implementation of new ideas until go-live while advising internal teams.

Job Technologies

Your role in the team

Be the central contact for our internal teams (including Sales, Marketing, Operations) regarding Salesforce - from operational use to process consulting.
Create customized reports, dashboards, and analyses to support data-driven decision-making.
Identify optimization potentials to improve data quality in our CRM processes.
Take over the technical system administration of Salesforce and maintain fields, workflows, as well as user rights.
Collaborate with external IT service providers to implement new ideas from business requirements to go-live.
With your CRM knowledge, you support projects to further develop cross-departmental processes.
Keep colleagues informed through newsletters or small training sessions on system updates.

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Our expectations of you

Qualifications

A good technical understanding of complex systems.
You are proficient in MS Office, especially Excel and PivotTables.
You effortlessly translate complex requirements into understandable solutions for business units and technical partners.
You work in a structured manner with various teams in agile project environments.
Very good German skills (at least C1) and good English skills (at least B2).

Experience

Initial experience with Salesforce or other CRM systems as well as SAP SD or Jira.

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What we offer

Choose from a variety of perks: Germany Ticket, Wellhub (gyms, courses, and personal trainers), as well as various online shops.
Exceptional campus right in the heart of Berlin with modern office spaces, concierge service, co-working space, and Berlin's coolest rooftop terrace.
Free food offer: In addition to a breakfast snack, there is also a free lunch available at one of our employee restaurants.
Never stop learning! We offer you AI workshops and a comprehensive training program.
Collaboration thrives on direct communication - we rely on 80% office presence and 20% remote work.
We are offering you a position initially limited to 2 years, with an extension being pursued.