CRM Manager / Salesforce Admin

Axel Springer SE

Job

In this role, you will be the key point of contact for Salesforce, create reports and dashboards, optimize CRM processes, and support the implementation of new ideas until go-live while advising internal teams.

Job summary

This listing has been machine translated. Show original

Job technologies

Your role in the team

  • Be the central contact for our internal teams (including Sales, Marketing, Operations) regarding Salesforce - from operational use to process consulting.
  • Create customized reports, dashboards, and analyses to support data-driven decision-making.
  • Identify optimization potentials to improve data quality in our CRM processes.
  • Take over the technical system administration of Salesforce and maintain fields, workflows, as well as user rights.
  • Collaborate with external IT service providers to implement new ideas from business requirements to go-live.
  • With your CRM knowledge, you support projects to further develop cross-departmental processes.
  • Keep colleagues informed through newsletters or small training sessions on system updates.

Our expectations of you

Qualifications

  • A good technical understanding of complex systems.
  • You are proficient in MS Office, especially Excel and PivotTables.
  • You effortlessly translate complex requirements into understandable solutions for business units and technical partners.
  • You work in a structured manner with various teams in agile project environments.
  • Very good German skills (at least C1) and good English skills (at least B2).

Experience

  • Initial experience with Salesforce or other CRM systems as well as SAP SD or Jira.

What we offer

  • Choose from a variety of perks: Germany Ticket, Wellhub (gyms, courses, and personal trainers), as well as various online shops.
  • Exceptional campus right in the heart of Berlin with modern office spaces, concierge service, co-working space, and Berlin's coolest rooftop terrace.
  • Free food offer: In addition to a breakfast snack, there is also a free lunch available at one of our employee restaurants.
  • Never stop learning! We offer you AI workshops and a comprehensive training program.
  • Collaboration thrives on direct communication - we rely on 80% office presence and 20% remote work.
  • We are offering you a position initially limited to 2 years, with an extension being pursued.

Benefits

Topics you will work on

Job locations

About your employer

As a leading European digital publisher, Axel Springer SE offers an impressive range of successful journalistic content and marketing portals.

Company size
250+ Employees
Company type
Established Company
Work model
Full Remote, Hybrid, Onsite
Industry
Media, Publishing

Employer reviews

3.4Total(1 review)
Career growth
x
3.3
Team culture
x
3.3
Engineering
x
3.8
Working conditions
x
3.6
  • Öko-Institut Consult gGmbHFreiburg im Breisgau, Berlin

    • Easy Apply
    • Hybrid
    • Onsite
    • Part Time/Full Time

    Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...

    • TCP/IP
    • Active Directory
    • Windows
    • Microsoft Exchange
    • Office 365
    • Linux
    • VLAN
    • +4
  • Tröger & Cie. AktiengesellschaftNuremberg, Regensburg, Bayreuth

    • Easy Apply
    • Hybrid
    • Onsite
    • Full Time

    Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...

    • Ethernet
    • C
    • Git
    • Python
    • Bash
    • Linux
    • C++
    • CAN
    • J1939
    • +4
    • +5
  • syracom AGWiesbaden

    • Easy Apply
    • €50k – €65k
    • Hybrid
    • Onsite
    • Full Time

    Participation in security analyses and assessment of applications and IT systems. Support in the design and implementation of technical security measures (e.g., WAF, Load Balancing, Firewall, etc.). Conducting and supporting penetration tests,...

    • WAF
    • XDR
    • SIEM
    • AWS IAM

CRM Manager / Salesforce Admin

Axel Springer SE