Job
In this role, you will be responsible for First and Second Level support, analyzing and processing support tickets, managing hardware and software, and assisting with IT projects and processes.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- First- and Second-Level Support for internal users
- Analysis and processing of support tickets
- Procurement, management, and inventory of hardware and software
- Supervision and coordination of external IT service providers
- Maintenance and management of IT master data
- Participation in IT projects and rollouts
- Creation and analysis of Business Intelligence reports
- Support in optimizing IT-supported business processes
- Documentation of IT processes and system landscapes
- License management and cost control in the IT sector
- Participation in digitization projects
Our expectations of you
Education
- A completed vocational training in the IT sector or a comparable qualification
Qualifications
- Excellent German and English skills
- Proficient in MS Office
- Independent and solution-oriented working style
- Enthusiasm for new challenges and technical advancements
Experience
- Work experience as an IT support staff member (m/f/d) is desirable.
Benefits
Work-Life-Integration
Higher take-home pay
Health, fitness & fun
Job locations
More about the recruiting agency
SYNERGIE Personal Deutschland GmbH is an established company in the field of personnel consulting and services. With over 45 years of experience, SYNERGIE supports companies in recruitment and employee accompaniment.
- Recruiting Agency
- Onsite, Hybrid
- Recruitment Agency
More jobs
These jobs might also interest you
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...
Area of responsibility “DRV Bund IT” is the service provider for Deutsche Rentenversicherung Bund, developing and operating a complex IT system landscape in close coordination with its customers. Our “IT4IT” domain provides IT departments across DRV...
