Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Bielefeld
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for 1st and 2nd level support, handle incident reports, manage users in Active Directory, and ensure smooth database connections and software installations.
Job Technologies
Your role in the team
We are looking for reinforcement for our IT department immediately, available full-time, part-time, or as a freelancer.
Your scope of duties may include the following activities depending on your initial qualification:
- Provision of 1st and 2nd level support via phone, email, and remote.
- User management in Active Directory (AD)
- Prioritization, classification, and documentation of incidents in the ticketing system, creation of meaningful support tickets
- Error analysis and troubleshooting
- Documentation of errors and troubleshooting
- Ensuring Internet / Database connectivity
- Software installations, maintenance
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Our expectations of you
Education
- Completed training or studies in the IT field or a comparable qualification
Qualifications
Very good knowledge of Windows server environments, ideally also Linux.
- Active Directory (User and Rights Management)
- Microsoft 365 & Microsoft Teams
- Exchange / Outlook Administration
- Networking (LAN, WAN, WLAN, VPN)
- Terminal Services
- database systems (MySQL, SQL Server)
- Client Support
Analytical thinking as well as a structured and solution-oriented approach to work
Independent working and team skills
Experience
- Several years of professional experience in system and network administration
- Experience with:
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Rasch-metalle Gmbh & Co. Kg
Als ein dynamisches, sich im Wachstum befindendes mittelstĂ€ndisches Metallhandelsunternehmen mit dem Schwerpunkt NE-Metalle gehören wir mit unserer breiten Produktpalette zu den fĂŒhrenden MetallhĂ€ndlern Europas.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
IT system and network administrator
- Location
- Bielefeld
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
