Job
In this role, you will be responsible for 1st and 2nd level support, handle incident reports, manage users in Active Directory, and ensure smooth database connections and software installations.
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Job technologies
Your role in the team
We are looking for reinforcement for our IT department immediately, available full-time, part-time, or as a freelancer.
Your scope of duties may include the following activities depending on your initial qualification:
- Provision of 1st and 2nd level support via phone, email, and remote.
- User management in Active Directory (AD)
- Prioritization, classification, and documentation of incidents in the ticketing system, creation of meaningful support tickets
- Error analysis and troubleshooting
- Documentation of errors and troubleshooting
- Ensuring Internet / Database connectivity
- Software installations, maintenance
Our expectations of you
Education
- Completed training or studies in the IT field or a comparable qualification
Qualifications
Very good knowledge of Windows server environments, ideally also Linux.
- Active Directory (User and Rights Management)
- Microsoft 365 & Microsoft Teams
- Exchange / Outlook Administration
- Networking (LAN, WAN, WLAN, VPN)
- Terminal Services
- database systems (MySQL, SQL Server)
- Client Support
Analytical thinking as well as a structured and solution-oriented approach to work
Independent working and team skills
Experience
- Several years of professional experience in system and network administration
- Experience with:
Benefits
Work-Life-Integration
Job locations
About your employer
Als ein dynamisches, sich im Wachstum befindendes mittelständisches Metallhandelsunternehmen mit dem Schwerpunkt NE-Metalle gehören wir mit unserer breiten Produktpalette zu den führenden Metallhändlern Europas.
- 50-249 Employees
- Established Company
- Full Remote, Hybrid, Onsite
- Trade
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