Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Isny im Allgäu
- Working Model
- Onsite
Job Summary
In this role, you will manage local user support, address support requests, install hardware and software, and ensure IT security while providing documentation and training.
Job Technologies
Your role in the team
- Local user support and monitoring of our users' IT system landscape.
- Procurement, installation, configuration, and commissioning of hardware and software for end users.
- Receiving support requests via our ticket system, email, and phone.
- Troubleshooting via remote maintenance, as well as on-site at the user's location.
- Drafting user manuals and documentation, assisting in the creation and delivery of user training sessions.
- Support in the execution of IT projects.
- Monitoring and ensuring IT security and data protection policies.
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- Proficient handling of computer systems.
- Structured approach to technical issues.
- Independent, analytical, and meticulous working style, with a high level of communication and teamwork skills.
- High customer and service orientation.
- Very good German and good English skills, both written and spoken.
Experience
- Experience in first-level support and system administration is an advantage.
- Very good knowledge and experience with Microsoft operating systems, Microsoft 365, and Apple iOS.
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What we offer
- 30 vacation days per year.
- Permanent employment contract.
- Regular working hours.
- A collegial and open-minded environment from day one.
- Monthly Weißwurst breakfast.
- Summer party and Christmas party.
- Occupational health management (e.g., bike leasing, sports courses, etc.).
- Free parking, employee discount, company doctor, subsidy for obtaining a hunting license, and much more.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Blaser Group GmbH
Blaser Group GmbH, an established company with over 60 years of experience, is known for developing and producing high-quality hunting weapons and outdoor products.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Sports, Leisure
IT User Support - First Level Support
- Location
- Isny im Allgäu
- Working Model
- Onsite
- Diversity
- Open for all genders
