Job
- Level
- Experienced
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will accept and analyze IT requests, install and maintain client and server components, and manage user accounts and permissions in the Microsoft environment.
Job Technologies
Your role in the team
- Responsible for receiving, analyzing, and classifying incoming requests (via phone or remote) from the hardware and software sector of approximately 500 virtualized IT workstations across 42 locations.
- Assumption of installation and maintenance of client, server, and network components.
- Maintenance of the ticket system and organization of incoming requirements.
- Monitoring oversight and assessment of reports.
- Acts as an interface to external service providers and suppliers.
- Responsible for user management and permission management in the Microsoft environment.
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Our expectations of you
Education
- Successfully completed training as an IT specialist, IT systems administrator, or a comparable qualification, as well as one to two years of professional experience in IT support.
Qualifications
- Basic knowledge of Windows client operating systems and Active Directory, including permission assignment and user creation, is desirable.
- Strong communication and teamwork skills, as well as customer and service orientation.
- Very good knowledge of German.
Experience
- Ideally existing experience in the cloud environment (Azure, Office 365, MS Intune).
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What we offer
- A future-proof workplace is offered within a financially strong corporate group.
- Regular mutual feedback sessions take place.
- An employee referral bonus is offered.
- The company health card with fitness subsidy and health bonus can be used.
- Exciting opportunities for professional and personal development are available.
- A market-competitive and performance-oriented compensation package as well as 30 days of vacation are included.
- A team-oriented and appreciative corporate culture as well as a familial working atmosphere are experienced.
- Flexible working hours including options for remote work are possible.
- Provision of equipment.
- Allowances for asset-building benefits and retirement provisions are available.
- Access to employee parking and free beverages is provided.
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Benefits
Work-Life-Integration
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🏖️Workation
- 🅿️Employee Parking Space
Health, Fitness & Fun
- 👩⚕️Company Doctor
- 🚲Jobbike
- 🎳Team Events
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- ♿️No Physical Barriers
- 🚲Bicycle Parking Space
Higher Take-Home Pay
- 🏝️Summer and Christmas Bonus
- 🍰Employee Stock Option
- 🎁Employee Gifts
- 🛍Employee Discount
- 💵Bonus Payments
- 🚙Poolcar
- 👷♂️Additional Insurance
Food & Drink
Job Locations
More about the Recruiting Agency
DIS AG
Founded in 1967, DIS AG is a leading company in the personnel services sector. Based in Düsseldorf, it offers comprehensive solutions for the placement of specialists and executives.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Mitarbeiter
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
