Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bochum
- Working Model
- Onsite
Job Summary
In this role, you provide onsite support to employees facing technical issues, manage devices and meeting rooms, perform software adjustments, and document IT incidents in the ticketing system.
Job Technologies
Your role in the team
- Personal IT support for employees facing technical challenges on-site.
- Setup, maintenance, and exchange of end devices such as PCs, notebooks, monitors, and printers.
- Participation in the setup and customization of software as well as operating systems.
- Technical support for meeting rooms including presentation equipment.
- Performing simple network and cabling tasks.
- Recording and tracking IT incidents in the ticketing system.
- Coordination and alignment with the central IT team as well as other departments.
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Our expectations of you
Education
- Successfully completed IT training (e.g., as an IT specialist for system integration) or substantial practical experience in the IT environment.
Qualifications
- Proficient handling of Windows systems, Microsoft Office, and common IT hardware.
- Basic knowledge of network infrastructures, especially IP addressing, DHCP, and DNS.
- Self-reliant, well-organized, and service-oriented work approach.
- Open-minded demeanor and strong communication skills in interactions with users.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Onsite Support Employee
- Location
- Bochum
- Working Model
- Onsite
- Diversity
- Open for all genders
