Job
- Level
- Lead
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you oversee the IT infrastructure, develop strategies for Mobile Device Management, lead IT projects, and mentor the team to support their professional growth.
Job Technologies
Your role in the team
- Oversee and manage our core IT infrastructure, including our Identity Provider architecture and SaaS ecosystem.
- Manage and evolve our Mobile Device Management strategy to support a growing, global Apple-only fleet.
- Evolve and enforce our endpoint compliance and identity security baselines to ensure strict adherence to SOC 2 and company security policies.
- Leiten Sie strategische IT-Infrastrukturprojekte von der ersten Whiteboard-Planungsphase bis hin zur erfolgreichen Umsetzung und Einführung.
- Führen und Mentoring der kontinuierlichen beruflichen Weiterentwicklung unseres Junior-IT-Support-Teams, während Sie gleichzeitig aktiv an den Systemen beteiligt bleiben.
- Establish rigorous SaaS governance and lifecycle management frameworks to mitigate shadow IT, evaluate vendor risk, and prevent data exfiltration.
- Übernehmen Sie die Verantwortung für das IT-Tooling-Budget, führen Sie Verhandlungen mit Anbietern und rationalisieren Sie kontinuierlich unseren SaaS-Stack für maximale Effizienz.
- Partner cross-functionally with HR, Finance, and Engineering to streamline internal processes and remove friction for our teams.
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Our expectations of you
Qualifications
- Advanced, hands-on expertise with enterprise Identity Providers, specifically Okta, and Apple-focused Mobile Device Management, specifically Jamf Pro and Apple Business Manager.
- Strong problem-solving, communication, and cross-functional collaboration skills.
- Full business fluency in English and a willingness to work on-site in Berlin.
Experience
- Significant experience managing and scaling IT infrastructure within a modern, fast-paced, or global corporate environment.
- Practical experience navigating compliance frameworks and successfully leading IT operations during formal audits, specifically SOC 2.
- A strong track record of delivering strategic IT projects from planning to execution, alongside solid experience managing IT budget, SaaS governance and vendor relationships.
- Demonstrated experience in a leadership or mentorship capacity, guiding junior IT professionals to success.
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What we offer
- We practice a hybrid working model - you can choose when to work from the comfort of your home or join your colleagues in our modern office in the heart of Kreuzberg, or even from a global location of your choice up to 90 days per year.
- We offer a competitive salary package and other perks such as wellbeing initiatives, sponsored fitness subscriptions, educational budget for your personal development, and public transportation discount - just to name a few.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
UP42 GmbH
UP42 GmbH, based in Berlin, offers a digital platform that provides geodata and earth observation data. Through this platform, companies can centrally access, manage, and process geodata from various providers. UP42 supports numerous use cases, including vegetation management and infrastructure monitoring.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support Lead
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
