Job
In this role, you support the sales team through technical demos and proof-of-concepts, integrate software solutions directly with clients, and develop scalable processes for onboarding and support.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- Technical Pre-Sales: You support the sales team with workshops, demos, and proof of concepts, translating customer requirements into compelling solution architectures based on the Lissi Connector.
- Implementation directly with the customer: You work closely with our customers’ teams—remotely and on-site—to integrate Lissi into their existing identity, KYC, and banking environments, from the initial test environment through to go-live.
- Process development: You establish scalable processes for technical onboarding, integration projects, handovers, and customer support, continuously improve them, and ensure they work across Sales, Customer Success, Engineering, and Operations.
- Technical Project Management: You plan and manage integration projects, coordinate stakeholders on both the customer and Lissi sides, and keep timelines, risks, and dependencies under control.
- Operating models: You explain the differences between on-premise installations and our managed service (SaaS) to customers and support them in selecting and operating the right setup.
- Relationship building: You will become a trusted technical point of contact for architects, developers, and decision-makers at our customers and partners.
- Product feedback loop: You bring real-world insights into the company and work with Product and Engineering to turn recurring customer requirements into product improvements.
- Tenders & Proposals: You provide technical responses and architecture concepts for RFIs, RFPs, and public tenders.
Our expectations of you
Qualifications
- Technical understanding: In-depth knowledge of APIs, integration architectures, and enterprise IT, as well as the ability to explain complex technical solutions clearly to both business and technical stakeholders.
- Customer focus: You enjoy working directly with customers, stay calm even in complex project situations, and take responsibility until the solution is live in production.
- Languages: Fluent German and English (spoken and written). Additional European languages are a major plus.
- Mobility: Willingness to travel to customers and partners across Europe, as well as between our offices in Berlin and Frankfurt.
Experience
- Experience: Several years of senior-level experience in solution engineering, technical consulting, professional services, or a comparable customer-facing technical role in the B2B enterprise software sector.
- Process expertise: Proven experience in building processes within a company—you have developed workflows, playbooks, or operating models from the ground up and embedded them sustainably across teams.
What we offer
- A growth market: Exciting opportunities in the rapidly growing digital identity market, with above-average growth rates.
- Premium product: A highly regarded, state-of-the-art software solution tailored to high-security industries.
- Creative freedom & ownership: You’ll help build a new Forward Deployed Engineering function from the ground up, working directly with the founders and executive team and with plenty of room for your ideas.
- Flexibility: A 40-hour workweek with flexible working hours and a hybrid working model that combines remote work with time in our offices in Berlin or Frankfurt and on-site at client locations.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Lissi GmbH, a technology startup based in Frankfurt am Main, specializes in developing software solutions for digital identities. The company provides API software and support for trusted interactions with EUDI wallets, particularly serving the financial and public sectors. Founded in 2023, Lissi GmbH is supported by the Ministry of Economic Affairs and Climate Action and leads projects such as the IDunion research consortium.
- Startup
- Onsite, Hybrid
- Internet, IT, Telecommunication
More jobs
These jobs might also interest you
The role As a Forward Deployed AI Engineer, you go directly into our specialist departments, understand the processes, and develop production-ready AI and automation solutions that will fundamentally change the way the entire GGW Group operates. You do...
You’ll be joining at a stage where we’re building and evolving our new CRM platform. That’s exactly what makes this role special: you won’t just develop features—you’ll actively help shape the technical foundation of a modern CRM ecosystem. Together...
Consultant & Project Manager – You are the first point of contact for our clients and take on the leadership of new projects. Optimize processes & create added value – With your expertise, you will design more efficient workflows and support our clients...
