Job
In this role, you will support employees in second-level support, manage our cloud infrastructure, develop IT systems further, and oversee partners and service providers in the execution of their tasks.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- You provide comprehensive support to employees, covering user management, the maintenance of personal IT equipment and workstations, and support requests.
- You manage our (cloud) infrastructure and continuously develop it.
- You manage and oversee our partners and service providers who support you with these tasks.
- You are responsible for selecting, testing, and independently implementing new IT systems.
Our expectations of you
Education
- You have completed vocational training in IT, e.g., as an IT specialist focusing on system integration, a degree in computer science, or an equivalent qualification.
Qualifications
- You already possess solid knowledge of cloud-based Microsoft environments, including Entra ID, Teams with telephony integration, SharePoint, Intune / Endpoint Manager / Auto Pilot, and software deployment.
- Knowledge of (Wi-Fi) networks, IT security, or data protection is a plus.
- When managing hardware (notebooks, iPhones) and workstations, you impress just as much as with the admin console or PowerShell.
- You are characterized by a hands-on mentality, organizational talent, and the ability to work independently.
- You have a meticulous, service- and results-oriented work style, willingly take responsibility, and demonstrate a high degree of initiative as a team player.
- You are open to new topics and ready to take responsibility for them after onboarding.
Experience
- You have already gained experience in collaborating with and managing partners and service providers.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Bitkom vertritt mehr als 2.700 Unternehmen der digitalen Wirtschaft, davon gut 1.900 Direktmitglieder. Sie erzielen allein mit IT- und Telekommunikationsleistungen jährlich Umsätze von 190 Milliarden Euro, darunter Exporte in Höhe von 50 Milliarden Euro.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
More jobs
These jobs might also interest you
Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...
Area of responsibility “DRV Bund IT” is the service provider for Deutsche Rentenversicherung Bund, developing and operating a complex IT system landscape in close coordination with its customers. Our “IT4IT” domain provides IT departments across DRV...
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
