Job
- Level
- Experienced
- Job Field
- Application, Support, IT
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Kassel
- Working Model
- Full Remote, Hybrid, Onsite
Job Technologies
Your role in the team
- You cooperate closely with relevant people involved in the process to ensure the improvement of global application-supported processes in service and sales
- You coordinate process experts from different departments (e.g. IT, Sales, Service) and ensures that process requirements are aligned and integrated in our systems
- You are in charge of conceptualization and of IT changes as a counterpart for IT colleagues
- You are the contact person for process experts in cases of incidents, problems or subject matter-related questions (3 level support)
- You coordinate and conceptualise process trainings and ensure their realization
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Our expectations of you
Education
- Degree in computer science or business administration, a comparable background or commercial/IT-related professional training and many years of professional experience
Qualifications
- Affinity for processes that take place in the service/sales environment
- Extensive system knowledge in Salesforce and SAP (preferably as a key user)
- Talented at keeping track of complex issues and thinking things through from start to finish as well as strong organizational skills and knowledge of standard project management (e.g. Waterfall, agile)
- Good oral and written communication skills in German and English and willingness to travel to our international offices to work with colleagues on site
Experience
- Experience in an interface function between IT, sales or service units
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
SMA Solar Technology AG
ENERGY THAT CHANGES: Als ein global führender Spezialist für Photovoltaik-Systemtechnik schafft SMA heute die Voraussetzungen für die dezentrale und erneuerbare Energieversorgung von morgen. SMA wurde 1981 gegründet, hat ihren Sitz in Niestetal bei Kassel und ist mit Vertriebs- und Servicegesellschaften in 18 Ländern weltweit präsent.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Power Sector, Economy