Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Support of users in 1st and 2nd level support (by phone, email, ticket system)
- Error analysis and troubleshooting in hardware and software.
- Installation and configuration of end devices
- Management of system and user permissions
- Documentation of processes and solutions
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Our expectations of you
Education
- Completed vocational training in the IT sector (e.g., IT specialist (m/f/d) for system integration)
Qualifications
- Good knowledge of Windows, MS Office, and common ticketing systems.
- Strong service orientation and excellent communication skills
- Independent and solution-oriented working style
Experience
- First experience in IT support is desirable.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Support User Helpdesk
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
