Job
In this role, you will be the main contact for IT inquiries and incident management in First/Second-Level Support. You handle client support, administer specialized software, conduct trainings, and lead IT projects.
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Job technologies
Your role in the team
- Contact person for users regarding IT questions and incident management - First/Second-Level Support.
- Client support (hardware, general software, specialized software), administration of specialized software, deployment/installation of new versions, support for printers/multifunction devices, and user management (password, user, and group management, permission and filing structure management, training), as well as onboarding of first-time users.
- Management and maintenance of telecommunication devices (phones, smartphones, etc.).
- Plan IT projects independently or as part of a team and execute them.
- Continuously evaluate new technologies and products.
Our expectations of you
Education
- Successfully completed training in the IT field or experience in the aforementioned area of activity.
Qualifications
- You have a passion for IT topics, are motivated to learn new things, and enjoy taking responsibility. Current trends in IT excite you!
- Good networking and hardware knowledge.
- Due to the company's language policy, good German skills in spoken and written form are required.
- A reliable work ethic combined with a high level of service orientation.
- Outgoing personality and sense of responsibility.
Experience
- Experience with MS Windows and Office applications.
What we offer
- A crisis-proof job in a successful company.
- Targeted training opportunities, including in the Würth Academy.
- 30 days of vacation.
- Company pension scheme.
- Mobile office option with regular office presence.
- Tax-free leasing of company bikes (Bike Leasing) and privately used IT equipment.
- Corporate fitness via Wellpass.
- Subsidy for workplace glasses.
- Employee discount in the Würth Shop.
- Corporate Benefits.
- Varied company events.
Benefits
Work-Life-Integration
Higher take-home pay
Health, fitness & fun
Food & drink
Job locations
About your employer
The Würth Group with its over 400 companies is a globally operating business. The business areas of the Würth Group are subdivided into two parts: The companies belonging to the Würth Line and the so-called Allied Companies.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 3.6
- Engineering
- 2.8
- Career growth
- 3.4
- Team culture
- 3.8
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