Job
In this role, you handle IT inquiries, administer servers and networks, monitor systems, and coordinate external service providers to ensure smooth operation of the IT infrastructure.
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Your role in the team
- You support our users with IT questions and technical issues.
- You analyze, prioritize, and resolve requests through our ticketing system.
- You administer our server, network, and client infrastructure, as well as our production data acquisition (PDA) system and telephone system.
- You manage our printing solutions and ensure their reliable operation.
- You manage user accounts, access rights, and permissions.
- You monitor our IT systems and ideally identify potential disruptions before they become a problem.
- You support IT projects and, over time, take ownership of your own projects and topics.
- You coordinate external IT service providers and their assignments.
- You are the IT point of contact for internal and external audits.
- Together with our Procurement team, you’ll handle the procurement and management of hardware and software.
- You ensure that IT documentation is well-structured and up to date.
- Depending on your experience, strengths, and interests, you’ll have the opportunity to develop your own areas of expertise together with the team and take on additional areas of responsibility.
Our expectations of you
Education
- Completed vocational training in IT, for example as an IT specialist in systems integration (m/f/d), or an equivalent qualification.
Qualifications
- Basic knowledge of software deployment, patch management, Group Policy, and monitoring is a plus.
- A structured, pragmatic, and solution-oriented approach to work.
- Enjoyment of direct interaction with users.
- Strong communication skills, team spirit, and a pronounced service orientation.
- A responsible approach to handling sensitive data and access rights.
Experience
- Ideally, you have some or several years of experience in IT administration, IT support, or helpdesk.
- Experience with telephone systems and printing services.
What we offer
- A versatile IT job instead of a purely support role.
- Direct insight into and responsibility for our site’s IT infrastructure.
- A combination of administration, user support, and project work.
- Room for your own ideas and professional development.
- Collaboration with local and international IT colleagues.
- Insights into IT security, compliance, and audits in the regulated MedTech environment.
- A role where you can see the impact of your work firsthand.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
Röchling Automotive ist mit über 5.500 Mitarbeitern Ihr Partner für integrierte Systemlösungen auf den Gebieten Aerodynamics, Propulsion und New Mobility. Mit 44 Standorten auf 4 Kontinenten sind wir global aufgestellt.
- Established Company
- Full Remote, Hybrid, Onsite
- Pharmaceutical Sector, Chemical Industry, Biotech
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