Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf, Hagen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage application operations, perform tasks such as installation, testing and troubleshooting, while optimizing workflows between customer and internal teams.
Job Technologies
Your role in the team
- You maintain ongoing specialized applications and undertake or coordinate the following tasks: planning, installation, configuration, changes, testing, deployment, fault analysis and resolution, as well as documentation.
- They optimize and develop workflows in their area of work, also in relation to collaboration with clients, as well as technical specifications and solutions for the operation of specialized applications.
- You work with documentation systems, ticketing systems (e.g., Remedy, Jira), and configuration management (e.g., CMDB, Git).
- They gather the initial and ongoing operational requirements and act as a liaison between the client and the customer, the supplier and the vendor, as well as internal organizational units, ensuring the exchange of involved parties.
- They organize and coordinate meetings.
- You support the implementation of IT projects within your area of responsibility.
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Our expectations of you
Education
- Completed university or bachelor's degree in information technology, mathematics, physics, or a related IT field.
- Alternative to university: qualification as an Operational Professional or extensive relevant professional experience in IT.
Qualifications
- Your personality: team spirit, openness to change, structured working style, solution-oriented, and quality awareness.
Experience
- Experience in at least one of the following areas: working with Active Directory and middleware, working with high-availability or container technology (Kubernetes), supporting root cause analysis (e.g., logging, stack trace).
- Additionally, experience in at least one of the following areas: handling SQL database queries and relational databases, knowledge of scripting languages (e.g., Bash, PowerShell, Python, JavaScript), XML structures, as well as Java, expertise in Linux or Windows systems, proficient German (spoken and written).
- Additionally desirable are: know-how in documentation systems (e.g., Wikis, Confluence), ticketing systems (e.g., Remedy, Jira), and configuration management (e.g., Git), experience in IT operations processes (e.g., change coordination, incident management, basic ITIL knowledge), knowledge of information security (BSI IT-Grundschutz, ISO 27001), and their implementation.
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What we offer
- Good development and training opportunities.
- Good work-life balance and compatibility of work and family life through high flexibility (e.g., flexible working hours, option for part-time work, up to 80% home office).
- Company pension scheme.
- Occupational health management.
- An open working environment.
- Location-dependent: canteen as well as free parking.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Landesbetrieb Information und Technik Nordrhein-Westfalen
Modern administration requires a functional IT support system. As an IT service provider, we accompany the digitalization of the state administration of NRW. We would like to work with you on these solutions. Bring your expertise to the table and develop together with us.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.2Culture
3.7Engineering
2.5Career Growth
3.6
Application Manager
- Location
- Dusseldorf, Hagen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
