Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hildesheim
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will be responsible for incident handling, troubleshooting, and resolution. You will install and configure hardware and software while documenting all processes to ensure smooth IT operations.
Job Technologies
Your role in the team
- Contribution to the flawless operation of IT systems in daily operations.
- Assumption of fault report reception, error analysis, and troubleshooting.
- Contact person for users and other support teams.
- Installation, configuration, and management of hardware and software.
- Accurate documentation of processes to ensure they are understandable.
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Our expectations of you
Education
- Completed IT specialist training or good IT knowledge as a career changer.
Qualifications
- Strong interest in IT topics and proficiency in handling common operating systems (Linux, Windows, MS Office, etc.).
- Focus on customer satisfaction and service quality.
- Proficiency in German is required; English skills are a plus.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st and 2nd level IT supporter
- Location
- Hildesheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
