Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Mannheim
- Working Model
- Onsite
Job Summary
In this role, you analyze and resolve IT issues, support employees with hardware and software inquiries, and document everything in the ticket system. You will also install workstations and closely collaborate with the 2nd-level support.
Job Technologies
Your role in the team
- Analysis and processing of incoming IT incidents
- Support of our employees with software and hardware questions
- Classification and documentation in the ticket system
- Installation and setup of workstations and equipment
- Support with rollouts, updates, and user management
- Close collaboration with the 2nd-level support
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Our expectations of you
Education
- Training or professional experience in the IT sector
Qualifications
- Knowledge of Windows 10/11, Microsoft 365, Active Directory
- Basic understanding of networks and IT security
- Team spirit, communication skills, and customer orientation
- Interested in further development and new technologies
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What we offer
- Modern work environment with the latest equipment
- 30 days of vacation, JobRad, and flexible working hours in full-time or part-time.
- Further training opportunities and individual development
- Collegial team, flat hierarchies, and open communication
- Safety and Perspective in a Growing Healthcare Network
- Plenty of room for ideas and initiative
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
RAD-x Management GmbH
RAD-x Management GmbH is a renowned provider of diagnostic imaging facilities in Germany and Switzerland, specializing in high-quality radiological and nuclear medicine services. With 26 locations, over 120 physicians, and 750 employees, the company creates synergies on a multinational scale. As a portfolio company of VESPER Infrastructure and SwissLife Asset Managers, RAD-x ensures the continuous operational capability of its imaging centers within the shared network.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT first-level support
- Location
- Mannheim
- Working Model
- Onsite
- Diversity
- Open for all genders
