Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will plan and conduct ERP training sessions, present complex content in an understandable way, and develop training materials to effectively onboard users in ERP processes.
Your role in the team
- Planning, conceptualization, and execution of ERP training sessions for various user groups.
- Didactic preparation and clear communication of ERP processes (e.g., article types, order and booking processes).
- Conducting onboarding training for new employees.
- Creation, maintenance, and further development of training materials, presentations, guides, and manuals.
- Development and maintenance of a structured knowledge base (e.g., FAQs, How-tos, Best Practices).
- Translation of complex technical and systemic content into practical user scenarios.
- Close collaboration with business units, key users, ERP requirements management, and IT.
- Identification of training needs and continuous development of the training concept.
- Support with ERP rollouts, process changes, and system enhancements from a training perspective.
- Needs-based collaboration in ERP support, depending on training and educational phases.
- Recording and analyzing user inquiries and issues, provided that no ongoing training sessions are taking place.
- Utilizing questions and issues identified in support as input for the further development of training content, documentation, and knowledge bases.
- Consideration of recurring support topics in training sessions, workshops, and guides.
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Our expectations of you
Education
- Completed university degree or vocational training with a focus on knowledge transfer, adult education, training, or learning and organizational processes (e.g., business education, pedagogy, educational or adult education, psychology, economic psychology, or comparable qualifications).
Qualifications
- Highly developed ability to explain complex content in an understandable, structured, and practical manner.
- Didactic skills as well as enjoyment in empowering and motivating people.
- Basic understanding of ERP systems and business processes (or a strong willingness to acquire this knowledge).
- Structured, independent, and conceptual way of working.
- Excellent verbal and written communication skills in German.
Experience
- Alternatively: relevant professional experience in conducting training sessions, workshops, or structured knowledge transfer within a corporate environment.
- Experience in planning and conducting training sessions, workshops, or training programs.
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What we offer
- Attractive base salary as well as commission, special payments, and allowances after the probation period.
- Intensive and structured onboarding at our own academy in our company headquarters in Düsseldorf, including hotel accommodation and coverage of all travel expenses.
- Professional working atmosphere with short decision-making paths and direct communication.
- Perfect transportation connections and modern equipped workplaces.
- Exclusive benefits: company pension scheme, corporate benefits, Urban Sports Club subsidy, 100% coverage of the Deutschlandticket or parking space, subsidy for the job bike.
- Regular team and company events.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Haeger Gmbh
Founded in 2010, Haeger GmbH is a renowned company specializing in the trade of branded jewelry and luxury watches. With a focus on professionalism and discretion, the firm has established itself as a trusted partner for customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
ERP Trainer / Training Manager
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
