Job
- Level
- Junior
- Job Field
- Product
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Karlsruhe, Krefeld
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will test digital customer interfaces, conduct end-to-end testing, verify user-friendliness and quality, and document errors and their resolutions to ensure optimal customer journeys.
Job Technologies
Your role in the team
- Take the opportunity to complement your studies with valuable practical experience in the development and quality assurance of our key digital customer interfaces.
- End-to-end testing of our digital customer interfaces: You test key customer journeys from our customers' perspective - from registration through self-service processes, displaying the correct offers, to successful completion.
- Quality assurance of the existing customer platform: You review new and existing features and tariffs of our digital service world for functionality, user-friendliness, and a consistent customer experience.
- Testing our new customer shops: Additionally, you will support quality assurance of our digital ordering processes and other relevant touchpoints in new customer business.
- Conduct structured functional and regression testing: You ensure that new releases and changes do not inadvertently affect existing functions and processes.
- Creation and maintenance of test scenarios and test cases: Together with our product managers, you derive suitable test scenarios from functional requirements and continuously develop existing test cases.
- Identification and documentation of errors: You recognize deviations and errors, document them comprehensively, and assist in structured tracking until resolution.
- Validation of bug fixes: After technical adjustments, verify whether the identified issues have been successfully resolved and if the affected processes are functioning as intended again.
- Testing from a real customer perspective: They not only evaluate our platforms for functionality but also question clarity, user guidance, and potential drop-off points within the customer journey.
This text has been machine translated. Show original
Our expectations of you
Education
- You are enrolled at a university or college, ideally in Business Informatics, Computer Science, Business Administration, Industrial Engineering, or a comparable program, and you possess the following qualifications:
Qualifications
- You are interested in apps, web applications, and digital services, and you enjoy engaging deeply with their features and user guidance.
- You can quickly grasp complex processes, recognize interrelationships, and systematically consider different scenarios.
- You notice inconsistencies and do not settle for 'mostly works' – even during recurring tests, you work diligently and reliably.
- You are good at empathizing with our clients and consider digital processes not only from a technical perspective but also from the user's point of view.
- You have an interest in technical contexts and digital platforms and are not afraid to familiarize yourself with new systems and processes.
- After appropriate onboarding, you will take on your own testing tasks and reliably and systematically drive them forward.
- You can clearly describe errors and anomalies and enjoy collaborating with product management, customer management, operations, development, and other specialized departments.
- They challenge existing processes, contribute their own ideas, and are interested in continuously developing our testing procedures together with us.
- Initial contact with software testing, test management, agile software development, or tools like Jira is welcome but not a requirement.
- Availability of 15-20 hours per week with flexible scheduling.
This text has been machine translated. Show original
What we offer
- Attractive salary.
- Strong community of team players.
- Trust-based working hours with flexible scheduling and the possibility to work up to 40% remotely.
- Numerous training opportunities online and offline.
- Discounts on 1&1 products and various leisure activities.
- Company-owned restaurant.
- Free drinks and fresh fruit.
- EGYM Wellpass.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
United Internet AG
As the leading provider of communication solutions in Germany, we offer our users a safe and reliable way to communicate with our strong brands: 1&1, GMX, WEB.DE, and mail.com—despite handling 500 million incoming emails every day!
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.4
Engineering
3.3Workingconditions
3.8Career Growth
3.2Culture
3.2
Working Student Product Management Customer Platforms
- Location
- Karlsruhe, Krefeld
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
